Project Manager II

Job Description:

CBE Companies, a global provider of contact center services, has an immediate need for an Project Manager II and we would LOVE to connect with you about this exciting career opportunity! As a result of exceptional performance and growth in our industry, we are looking for the “Best-of-the-Best” to join our winning team and support both recent and future growth! Why would CBE be a good fit for you?

With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years—and we’re still going strong because we offer employees:

• Competitive starting wage!

• Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks!

• Ongoing training & support!

• Career culture with many opportunities for advancement!

Come work for Training magazine Top 100 award winner! Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to “doing the right thing”; we invest in you from the date of hire and throughout your career, allowing CBE to develop a successful workforce ready to solve problems for our clients. We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success—and we’re looking for people who value opportunity, challenge, innovation, results, and FUN!

Invest in your future with a company that will invest in YOU!

The Project Manager II is responsible for structuring a wide range of project management activities, tasks, and priorities across the organization. This position will take a strategic and service-oriented approach to working with project teams to execute projects designed to achieve corporate and organizational strategic objectives and goals. Serve as project manager on projects or portions of projects of appropriate complexity and/or risk to meet company goals and organizational objectives.

Job Details:

• Remote opportunity!

• Provide overall direction for establishing project requirements, priorities and deadlines while ensuring project deliverables are in accordance with agreed-upon requirements, timelines, and quality

• Build and develop relationship with leaders and stakeholder throughout entire organization, including executive management team, leadership teams, VP’s, directors, managers, and many others.

• Manage and align project resources and schedule daily to project plan.

• Analyze and provide status on project(s) regarding schedule, cost, resources, scope, risk and quality

• Provide periodic metrics on project health and trend over time

• Work to develop, implement, document and maintain standard project management methodologies, including standard metrics and reporting

• Work collaboratively with all levels of the organization, across departments, and with external vendors and consultants as necessary

• Manage a portfolio of projects of varying size and complexity to meet company goals and objectives

• The following duties and responsibilities fall under the project manager:

Project Planning and Execution

•  Develop project plans, define project scope, objectives, deliverables, and timelines for client projects and enterprise transformational projects.

•  Coordinate with stakeholders to gather requirements, establish project goals, and align project objectives with the strategic vision of the organization.

•  Lead cross-functional teams, assign tasks, and ensure adherence to project milestones and deadlines.

•  Monitor project progress, identify risks, and implement effective mitigation strategies to keep projects on track.

Stakeholder Management

• Collaborate with internal and external stakeholders to understand their needs, expectations, and requirements for each project.

•  Establish strong relationships with key stakeholders, ensuring effective communication, and managing their expectations throughout the project lifecycle.

•  Provide regular project updates, reports, and presentations to stakeholders, executive leadership, and project sponsors.

Resource Management

•  Identify and allocate resources, including personnel, budget, and technology, required for successful project execution.

•  Manage project budgets, track expenses, and ensure efficient resource utilization.

•  Coordinate with various teams and departments to secure necessary resources and support for project implementation.

Quality Management

• Establish project quality standards and ensure adherence to defined processes and methodologies.

• Conduct regular project evaluations and post-implementation reviews to identify lessons learned and areas for improvement.

•  Analyze project outcomes, measure performance against project goals, and provide recommendations for future projects.

Communication Management

• Institute effective project related internal and external communication

• Escalate and resolve issues via proper communication channels

• Maintain and distribute required project documentation and performance information, including status reports and progress measurements

Risk Management

• Identify project risks and proactively develop risk mitigation strategies to minimize potential issues.

• Monitor and manage project risks, including dependencies, critical path, and potential bottlenecks.

• Implement appropriate contingency plans to address unforeseen circumstances and maintain project momentum.

Job Requirements:

• BS/BA Degree preferred in Computer Science, Information Technology, Business Management, Accounting, Finance, Statistics, Project Management, Engineering, or related field. Advanced degree a plus.

• CAPM Certification or equivalent is required.

• A minimum of five (5) years of experience in project management with a focus on managing complex projects.

• Must be able to obtain government clearance after hire. US Citizenship is required by the US government in order to obtain government clearance. 

• Experience with KeyedIn or similar PMIS tool a plus.

• Experience in utilizing Microsoft SharePoint a plus.

• Ability to effectively collaborate within and across business units to achieve organizational goals.

• Superior organizational skills with demonstrated ability to handle multiple tasks.

• Strong knowledge of project management methodologies, tools, and best practices.

• Excellent leadership and team management skills with the ability to motivate and inspire cross-functional teams.

• Exceptional communication, negotiation, and stakeholder management skills.

• Strong analytical and problem-solving abilities to effectively navigate complex projects and overcome challenges.

• Ability to work in a fast-paced environment, manage multiple projects simultaneously, and prioritize tasks effectively.

The pay range for this position is $95,000-$100,000/year. An individual's actual compensation will depend on the individual's qualifications and experience.

CBE Companies is an Equal Opportunity/Affirmative Action Employer. CBE Companies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender (including gender identity and transgender status), genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state, and local laws. 

Background check and drug testing required.

CBE Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.