Closing Date: February 18, 2025
Are you a dynamic, energetic go-getter who thrives in a highly productive environment? We are currently seeking an exceptional Office Manager who possesses outstanding communication and organizational skills to join our vibrant team. In this role, you'll play an integral part in ensuring the smooth operations of our Vancouver office, while also being our superhero, ready to spring into action during non-business hour emergencies in the event a maintenance or facilities challenge may arise. If you're eager to showcase your multitasking prowess and keen problem-solving abilities in a fun and rewarding setting, we can't wait to meet you!
The Office Manager is the backbone of the office and is the link to other BCI offices. The Office Manager is an energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative duties and executive support-related tasks and able to work independently, the Office Manager is well organized, flexible, and enjoys the administrative challenges of supporting an office of diverse people. Based on the job duties, the Office Manager is not eligible to work from home on a regular basis and is expected to be in-office 5 days per week.
5+ years progressively responsible experience in office and facilities management in a corporate environment
Comprehensive knowledge of and experience with office practices and procedures
Strong organizational, analytical, and problem-solving skills with high attention to detail to solve administrative challenges as they arise
Ability to multi-task, demonstrate flexibility when faced with changing priorities, and meet deadlines
Ability to apply sound judgment to resolve sensitive issues
Excellent verbal and written communication skills
A professional and discreet manner, using tact, discretion, and diplomacy always
Excellent interpersonal skills with an ability to collaborate and promote good relationships with external contacts and BCI staff
Proficiency in Microsoft Office, Adobe Acrobat, and other common office software applications
Acts as the first point of contact for employees, clients, contractors, and vendors, including front desk reception, delivering an excellent experience to employees and visitors
Manages the building access requests for guests, vendors, trades, and new hires including the distribution of access cards
Orders stationery, printer, and other office supplies
Coordinates department and office events including boardroom services: meeting set up and take down, re-stocking supplies and ordering catering
Champions involvement in corporate events by encouraging employee participation to enhance office culture and engagement
Provides general clerical services including printing, formatting, scanning, mail/courier services, records management, and ad hoc requests
Responsible for office logistics including, but not limited to, office maintenance, service requests and vendor management
Liaises with landlord for building events, deficiencies in office, and other landlord/tenant requests
Acts as the main point of contact with building management on occupancy matters - office space (HVAC, light fixtures, water supply, janitorial services, etc.) and maintenance service requests for office equipment (copy machine, printers, coffee machines, etc.)
Engages and oversees local vendors for deliveries and office servicing functions: shredding, couriers, catering, etc.
Partners with different departments (Human Resources, Technology, Communications) at the headquarters office on a variety of processes:
Coordinates the onboarding/offboarding of staff and contractors
Maintains office equipment and asset inventories
Ensures compliance with purchasing procedures and corporate directives as it relates to sourcing, handling of assets and credit card/payment reconciliation
Ensures asset inventory tracking process is complete and accurate, and that assets involved in a transaction are appropriately dealt with
Champions and adheres to corporate directives and maintains office procedures (specifically emergency and evacuation procedures, business continuity, and internal office specifications procedures)
Acts as the first aid attendant for the office
Participates as a member of the OHS committee monitors, responds to, and makes recommendations for Airborne Infectious Disease
Coordinates yearly drills (fire) and safety checks
Manages security and building access
Manages the office budget in alignment with department budget
Manages the seating arrangements for the office
Manages the safety program for the office (hosting safety events, ensuring staff are aware of safety procedures, conducting annual fire drill, and updating protocols as required)
Work from our downtown Vancouver office.
BCI offers a competitive total rewards package which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan and paid time off.
The annualized base salary range for this Vancouver based role is CAD $78,000 to $88,000.
The base salary offered to the successful candidate will consider a wide array of factors including but not limited to the individual’s skill set, level of experience applicable to the role they are being offered and consideration to internal equity.
We pay our people competitively in the markets in which we compete for talent and with consideration to internal equity and job structure. We aim for actual pay to be around the median of the market for target or expected levels of performance, and around the upper quartile of the market for excellent performance.
Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to, experience and expertise.
With our values as our anchor, it’s our people that help shape employee-focused initiatives and who create the environment we work in each day – all of which further strengthens our culture. BCI has been recognized as one of Canada’s Top 100 Employers – for the sixth consecutive year - and has built programs and benefits to support all our employees, including;
Apply online with a copy of your resume. We encourage timely submissions of applications as candidates will be actively reviewed and the interview process may advance earlier.
Referrals: If you are currently connected with a BCI employee and plan to list them as a referee, please ensure you reach out to them first to get their consent to do so. All referrals will be verified internally.
We welcome applications from all qualified candidates who are interested in applying for this role. You will need to be legally authorized to work in the country where this job is located. If you currently do not have authorization, or if your work permit has restrictions, or is due to expire in 12 months or less, please ensure to flag this to our recruitment team if your application is shortlisted.
At BCI, we value diversity and believe in fostering an inclusive culture where all employees can be successful.
We are performance-focused, client-focused, and value integrity; if you share these values, we want to know you.
We recognize that some skills can be learned on the job and encourage all to apply.
If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), contact us at hr@bci.ca.
We would like to hear from you!
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