Territory Sales Manager

Job Summary:

The Territory Sales Manager is responsible for supporting growth in the territory by onboarding new customers and servicing and retaining existing ones across the territory.  They utilize continuing education to grow the existing business and increase the number of WATS^3D utilizing physicians. This position will also be directly responsible for the year over year growth of a defined region within the overall territory.  

*** This position is responsible for the territory including Rochester, Buffalo and Syracuse, NY.

Duties and Responsibilities:

Territory Sales Manager

• In addition to the duties of the Clinical Sales Specialist below, the TSM will be additionally responsible for the year over year growth of a defined sub-territory within the overall territory that the TSM currently works in. This will be measured quarterly. 
• Assists the Regional Sales Manager (RSM) in mentoring the Clinical Specialists in the territory.
• Works closely with RSM to ensure client satisfaction and problem resolution.
• Reviews test results with physicians and support staff to reinforce value of WATS3D to increase retention in new and existing accounts. 
• Cultivate and maintain an excellent rapport with customers to maintain longstanding relationships

Clinical Sales

• Partners with the Regional Sales Manager to achieve overall quota for the territory.
• Reviews test results with physicians and supports staff to reinforce the value of WATS3D to increase retention among physicians in new and existing accounts. 
• Presents clinical data from key studies and marketing material to support routine usage of WATS3D.
• Maintains and increases customer WATS3D utilization levels.
• Increases the number of testing physicians within our customer facilities to drive new business. 
• Trains physicians and their staff on how to get an optimum WATS3D biopsy sample and directs clients on how to complete test requisition forms with optimum clinical and case information
• Addresses and resolves customer issues with the WATS3D service.
• Responsible for assessing and maintaining the ideal product inventory for each client
• Travels to multiple facilities as per plan to assist the territory sales team. 
• Partners with Marketing, Client Relations and Sales Operations to achieve overall territory goals.
• Other duties as assigned.

Required Skills and Abilities: 

• Proficient in Microsoft Office Suite, including Excel and Teams
• SalesForce or similar CRM experience preferred

• Excellent interpersonal, planning and communication skills
• Strong passion for sales with a competitive drive
• Works well in a team environment

Education and Experience:

• College degree preferred or equivalent experience
• 3 to 5 years in the Clinical Sales Specialist role 
• At least one year of experience in a medical setting with a working knowledge of medical terminology (previous experience in an OR/GI setting a plus)
• Experience using technical resources and tools for e-learning purposes
• Valid driver's license 
• Must be able to successfully meet healthcare facility credentialing requirements

Work Environment & Physical Demands: 

• This is a full-time remote position
• Travel of 50% of time or more as needed.
• May require prolonged periods of sedentary work that requires sitting at a desk and working on a computer
• Ability to lift up to 25 lbs.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other status protected under federal, state or local law.  

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