Product Manager, Buyer Checkout - Ritchie Bros.

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services, and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 14 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining, and agriculture. The company’s brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding; IAA, a leading global digital marketplace connecting vehicle buyers and sellers; Rouse Services, which provides complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

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We are seeking an experienced and innovative Product Manager to lead the Buyer Checkout Domain within our Digital Payments Platform (DPP). This role is critical to delivering a seamless, automated, and compliant checkout experience, improving buyer satisfaction, and enhancing operational efficiency. The ideal candidate has a strong background in payment systems, tax compliance, and e-commerce, with a proven ability to execute customer-centric strategies.

Key Responsibilities

• Product Strategy and Vision: Develop and communicate the strategic vision for the Buyer Checkout Domain, aligning with the overall Digital Payments Platform goals. Define and execute a comprehensive roadmap to enhance invoicing, tax calculations, payment processing, and asset release workflows.

• User-Centered Design: Advocate for the needs of buyers, sellers, and internal teams, ensuring that all product developments improve customer satisfaction and operational efficiency. Drive the creation of user-friendly, scalable solutions in collaboration with engineering, design, operations, and compliance teams.

• Data-Driven Decision-Making: Analyze buyer behavior to identify pain points and opportunities to enhance the checkout experience. Use performance metrics like buyer satisfaction and payment processing efficiency to inform and refine product strategies.

• Integration and Collaboration: Ensure smooth integration with payment providers such as Stripe and internal solutions. Partner with compliance teams to address tax regulations and payment processing requirements in global markets.

• Project Leadership: Lead cross-functional teams to develop functional and technical requirements, specifications, and standard operating procedures (SOPs). Manage the product roadmap, balancing short-term priorities and long-term strategic goals.

Required Qualifications

• Experience: 3+ years of product management experience, preferably in e-commerce, payment systems, or checkout platforms. Proven expertise in invoicing, tax regulations, and payment processing workflows.

• Technical Skills: Familiarity with APIs, financial systems, and compliance-driven product development. Strong analytical and data-driven decision-making capabilities.

• Leadership and Communication: Exceptional communication and collaboration skills with both technical and non-technical stakeholders. Demonstrated ability to influence leadership and drive alignment using data insights.

• Knowledge: Solid understanding of global indirect taxes, including US sales tax and VAT.

Preferred Qualifications

• Experience in developing scalable solutions for global payment systems.

• Knowledge of Agile development methodologies.

• A customer-first mindset with a passion for optimizing checkout experiences.

Why Join Us?

Be part of a transformative team revolutionizing the buyer checkout experience. Your work will directly impact buyer satisfaction and operational success while collaborating with a world-class cross-functional team to deliver innovative solutions.

EEOC

We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.