Director, K-12, Strategic Account Manager (Candidate MUST reside in Ohio) 

Director, K-12, Strategic Account Manager (Candidate MUST reside in Ohio) 

Location:  This is a fully remote role based in Ohio 

Type: This is a full-time position 

About the Team 

The Mid-West K-12 team at College Board is a dynamic, high-energy team focused on expanding opportunity for students by partnering with educators in high schools, school districts, and state departments of education. We sit within State & District Partnerships (100+ staff), a highly engaged group that works to provide opportunities to students through promoting the use of College Board programs and services including assessments (SAT, PSAT, & AP), BigFuture and College Board Search.   

About the Opportunity  

As a Director of K-12, you are directly responsible for managing relationships with key stakeholders at schools, districts, states, and/or associations within an assigned territory. Your ability to build deep and meaningful relationships within this community plays a critical role in the region’s and the division’s ability to meet goals related to expanding access to College Board programs. When K-12 leaders in your territory have the information they need to select and implement College Board programs that will best serve their students, it’s because of your expertise, clear communication, ability to analyze and distill data, and skill to build strategic partnership plans that advance student success.  

In this role, you will: 

Develop Strategy and Approach to Partnerships with Districts and/or States (50%) 

• Proactively apply understanding of full K-12 educational landscape in your assigned territory to develop & execute a state or district strategy plan in consultation with the Regional Vice President, K-12 Executive Director, Senior Director, and other departments, as necessary. This may include serving as a state lead in 1 or more complex or priority states. Consistently build and maintain account management planning processes and business review with each assigned account 

• Deeply understand state- and district-specific opportunities and problems to provide data-driven, personalized solutions that meet state and district needs, with the goal of maintaining and growing business across your assigned territory 

• Independently analyze and identify trends using College Board data sources in an assigned territory to develop recommendations for strategy that align to the larger state and regional goals 

• Independently develop & execute account and state (where applicable) strategies balancing a growth orientation with a focus on service-model implementation, and guiding/directing peer or junior colleagues where appropriate 

• Work in partnership with regional staff members on strategies for increasing volumes, driving growth and ensuring the appropriate training and/or implementation plans are executed on 

• Set and track progress towards meeting ambitious goals that expand post-secondary opportunities for students 

• Develop and deliver a secure sales pipeline by using data strategically to align College Board programs/services with state/district partner priorities 

• Plan & conduct in-depth, sometimes customized, workshops and professional development programs for K-12 constituent groups 

• Manage implementation of state contracts and service/support models when applicable 

Manage Complex External Relationships and Internal Relationships (30%) 

• Build and maintain strong relationships with appropriate contacts/decision-makers at external organizations, superintendents, and key state agency or district staff in large and complex districts and/or states to drive yield and adoption across states and influential districts.  

• Partner with colleagues both within region and across SDP to strengthen collective work (e.g., identify interdependencies and strategic opportunities) 

• Based on your portfolio, provide coaching and support to junior staff members on account strategy 

Execute Internal Processes & Manage Regional Projects (20%) 

• Utilize Salesforce CRM for account management, to monitor progress toward goals, to manage state/district account plans, and for proactive opportunity and task management 

• Lead or manage divisional or regional projects assigned by leadership 

About You 

You have: 

• At least 8 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives strongly preferred 

• A passion for education and deep commitment to the College Board’s mission of promoting educational equity, access, and excellence for students of all backgrounds 

• Achievement orientation, with evidence of setting and attaining goals 

• A demonstrated ability to build deep and meaningful relationships, to influence others to action, and to effectively handle multiple situations simultaneously 

• Excellent verbal and written communication skills, including developing and leading presentations, and ability to analyze and succinctly summarize key data points to present key findings to constituents 

• Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team   

• Strong computer literacy, including Microsoft applications 

• A valid driver’s license and willingness to drive 

• A Bachelor’s degree  

• Experience using customer relationship management system like Salesforce (preferred) 

• Candidate must reside in state of Ohio 

• The ability to travel 40% a year to College Board offices or on behalf of College Board business 

• Authorization to work in the United States 

About Our Process   

• Application review will begin immediately and will continue until the position is filled   

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.    

About Our Benefits and Compensation 

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.  

The hiring range for a new employee in this position is $80,000-$107,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.  

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.  

Your salary is only one part of all that College Board offers, including but not limited to:    

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more 

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility 

• A job that matters, a team that cares, and a place to learn, innovate and thrive 

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process. 

 About Our Culture  

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:  

• We are motivated to positively impact the educational and career trajectories of millions of students a year  

• We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard 

• We are a dynamic hybrid team, giving staff members the choice to either be fully remote or hybrid if they live close to a College Board office. Hybrid employees go into offices every Tuesday and Wednesday