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Customer Service Representative/ Information Processor

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Mexico

Offer summary

Qualifications:

High School Diploma or GED, 1 year of work experience, Fluent in English (spoken and written), Knowledge of telephone support.

Key responsabilities:

Process client/agent requests
Manage high call volume

Motorola Solutions XLarge http://www.motorolasolutions.com

10001 Employees

See all jobs

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

MVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. Utilizing a national network of digital recognition technology devices, MVTRAC aggregates and stores real-time intelligent data in a centralized, secure database, of which is subjected to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it.

Job Description

We are a leader in the Repossession industry. We are seeking a detail oriented, driven Administrative Processor to join our team. The position will involve processing client/agent requests while you manage a high call volume. This position requires a highly motiviated indiviual with a strong ability to work independently to complete tasks as well as within a team

Basic Requirements

Excellent service attitude, with a focus on providing exceptional customer experiences.
A strong team player who works well in a collaborative environment.

Effective communication skills, both verbal and written.
Knowledge and skills to provide telephone support. Ability to provide support to staff via telephone as a Customer Service Representative.
A desire to learn new technology and grow professionally.
Fluent in English (spoken and written).
Education: High School Diploma, GED, or Certificado de Preparatoria (USA or Mexico).
1 year of work experience.
Full-time availability.

Skills
High multi-tasking environment
Work within multiple systems
Utilize client/lender databases, if applies, to execute specific lender requirements.
Work in upwards of 15 different tabs between multiple screens

*This position will be fully remote, candidate must reside in Mexico

#LI-CG3

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.