QA Analyst

Title: QA Analyst

Status: Full-Time 

Location: Remote.

Company Profile: 

We are at an inflection point where immersive experiences and generative AI is about to transform every aspect of communication, collaboration and learning. With an increasingly liquid workforce and a distributed customer base - every organization is rethinking the way it works and the way it builds and grows relationships.  Born as a distributed company that celebrates multiculturalism, Touchcast has over 100 employees in North America, Europe and Asia. You will join an ambitious global team celebrating each other’s wins like theirs. We believe individual empowerment to be a key driver of success: your drive and efforts will be crucial to shaping our processes and partner collaborations, and your ideas will directly contribute to the superior partner experience we strive to provide. 

Position Overview: 

We are seeking an experienced and highly skilled QA person to join our team and ensure the delivery of high-quality AI-driven solutions. This role requires deep expertise in QA methodologies, tools, and frameworks, as well as experience with AI projects and platforms will be an added advantage. The ideal candidate will have a strong analytical mindset, attention to detail, and a proactive approach to identifying and resolving quality issues. 

You Will Achieve Your Best If You Have: 

Required Skills: 

1. Experience: Proven experience (5+ years) in software quality assurance, with a focus on AI projects and platforms/Product based projects. 
2. Educational Qualification: BSc in Computer Science, Engineering, or a relevant field from a recognized institution. 
3. Develop and Implement QA Strategies: Develop, implement, and maintain comprehensive QA strategies and processes for AI applications and platforms/Product based projects. 
4. Test Planning and Execution: Design and execute test plans, scenarios, scripts, and procedures for functional, performance, and regression testing. 
5. QA Tools and Frameworks: Proficiency in QA tools such as Selenium, Postman, and K6 for testing APIs and performance testing. 
6. Issue Management: Identify, document, and track bugs, issues, and defects, ensuring timely resolution. 
7. Quality Metrics: Establish and monitor quality metrics and KPIs to track product quality over time. 
8. Stay Updated: Stay updated on the latest QA tools, trends, and best practices, particularly in AI and machine learning domains. 
9. Attention to Detail: Exceptional problem-solving skills and attention to detail. 
10. Collaboration Skills: Strong communication and collaboration skills, with the ability to work effectively in a fast-paced environment. 

Nice to Have Skills: (will be an added advantage) 

1. Programming Skills: Hands-on experience with scripting and programming languages like Python, Java, or JavaScript. 
2. CI/CD Pipelines: Familiarity with CI/CD pipelines and their integration into QA processes. 
3. Cloud Platforms: Familiarity with cloud platforms (AWS, Azure, GCP) and AI development environments. 
4. AI Testing Tools: Experience with AI-specific testing tools and frameworks such as TensorFlow Testing, ML Test Score, or Fairness Indicators. 
5. AI and ML Knowledge: Understanding of AI and machine learning concepts, including model training, testing, and evaluation. 
6. Ethical and Security Knowledge: Knowledge of data privacy, security, and ethical considerations in AI applications. 
7. Certifications: Certification in QA or AI-related disciplines. 

Why join us? 

• Work in a very fast-paced global and virtual/100% remote-first start-up where you can add immediate, impactful & meaningful value: Working at a cutting-edge AI company means that your work will have a significant impact on the world. You will have the opportunity to create products and services that change the way people interact with technology and with each other. 

• Visionary leadership: A cutting-edge AI company is led by visionary leaders who are passionate about the industry and committed to creating a better future. You will be inspired by their vision and leadership and have the opportunity to learn from them. 

• Be part of building a diverse and capable team as we learn, grow and scale: The best ideas come from collaboration, and as a cutting-edge AI company that values collaboration and diversity, you will work alongside a diverse group of people with different backgrounds, experiences, and perspectives, and have the opportunity to learn from and collaborate with them  

• Meaningful work-life balance: A cutting-edge AI company values work-life balance and understands that happy and healthy employees are more productive. We offer flexible work arrangements, flexible time off (where statutorily feasible), generous parental leave where statute lacks, and other benefits that support a healthy work-life balance. 

• Work in an asynchronous yet harmonious communication environment.  

• Although demanding, work is never boring. Our clients are some of the best-known brands globally and demand speed, responsiveness, and performance. There are plenty of opportunities for growth and career advancement: As a rapidly growing company, there are ample opportunities for growth and career advancement. You will have the opportunity to take on new challenges and responsibilities, develop new skills, and advance your career.