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Customer Support/Admin

Remote:

Full Remote

Contract:

Full time

Work from:

Australia

Offer summary

Qualifications:

Experience with e-commerce platforms, especially Shopify., Excellent written English skills., Strong organizational and time management skills., Proactive mindset with attention to detail..

Key responsabilities:

Responding to customer emails promptly.
Updating and managing orders in Shopify.
Performing various administrative tasks.
Scheduling meetings and managing calendars.

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See all jobs

Job description

This is a remote position.

Part Time

Monday to Friday, from 8:00 AM to 3:00 PM Pacific Time

(7 hours per day, 35 hours per week)

Timezone: PST

About the Company:

We are a dynamic and innovative company focused on bringing the best products and services to our customers through our e-commerce platform. Our team is dedicated to providing exceptional customer service and efficient administrative support to ensure smooth operations and customer satisfaction.

Job Description:

We are seeking a part-time Customer Support and Administrative Assistant to join our team. The ideal candidate will have excellent written communication skills and experience with e-commerce platforms, particularly Shopify. They will be responsible for responding to customer emails, updating orders, performing administrative tasks, and scheduling meetings for the co-founders.

Responsibilities

Responding to customer emails promptly and professionally.
Updating and managing orders in Shopify.
Performing various administrative tasks for the co-founders.
Scheduling meetings and managing calendars.

Requirements

Excellent written English skills and be able to adapt to an American tone in both writing and communication.
Experience with e-commerce platforms, especially Shopify. Other software includes recharge, rebuy, klaviyo, gsuite, slack.
Strong organizational and time management skills
Ability to handle multiple tasks and prioritize effectively.
Proactive mindset with keen attention to detail.