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Staff Community Partnership Manager

unlimited holidays - extra parental leave - work from home - fully flexible

Remote:

Full Remote

Salary:

180 - 252K yearly

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

8+ years in community or program management, Deep understanding of online communities, Exceptional communication and relationship skills, Experience in fast-paced digital environments.

Key responsabilities:

Lead development of Moderator account management strategy
Cultivate relationships with moderators and promote community health

Reddit Internet Unicorn http://redditinc.com

1001 - 5000 Employees

See all jobs

Job description

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

The Reddit Community Partnership Management team builds and nurtures relationships with moderators of the largest and most active communities on Reddit. Through a suite of programs and initiatives, the team aims to empower these moderators with the tools, resources, and support they need to grow and manage their communities effectively.

We are searching for a highly strategic and experienced Staff Community Partnership Manager to join our team and play a key role in shaping the future of how Reddit partners with its volunteer moderators. As a senior individual contributor, you will leverage your deep understanding of online communities, your passion for Reddit, and your exceptional program management and operational abilities to drive strategic initiatives and build impactful relationships with moderators.

Key Responsibilities:

Account Management Strategy: Lead the development and team implementation of a comprehensive Moderator account management strategy, including segmentation, prioritization, and engagement frameworks.

Program Verticalization: Identify opportunities to verticalize program activities based on community type and needs. Develop specialized strategies and resources for different community verticals.

External Partnerships: Collaborate with XFNs including Sales to develop and execute replicable partnership models that deliver value to both Reddit, the moderators, and their communities.

Relationship Building: Cultivate strong direct relationships with moderators, leveraging deep understanding of the Reddit Moderation experience to act as a trusted advisor and advocate within Reddit.

Community Health: Partner closely with moderators to promote healthy community moderation and engagement, addressing challenges and identifying opportunities for improvement.

Program Analysis: Track and analyze key performance indicators (KPIs) to measure the impact of key initiatives and identify areas for optimization.

Thought Leadership: Stay abreast of industry trends and best practices in online community and community leadership, sharing insights and recommendations with the team and broader organization

What We Can Expect From You:

8+ years of experience in Community, Account Management, Partnerships, Program Management, or a related field.
Deep understanding of online communities, social platforms, and user behavior
Experience working with online community leaders a plus
Proven ability to develop and execute complex strategic initiatives involving users
Ability to lead user-facing programs that inform, engage, and delight
Exceptional communication, interpersonal, and relationship-building skills both internally with XFNs and externally with users
Strong analytical and problem-solving abilities
Passion for Reddit and its mission
Experience working in a fast-paced, high-growth digital environment is preferred

Bonus Points:

Deep experience as a Reddit Moderator
Basic data analysis abilities (SQL)
Experience working with Salesforce

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$180,200—$252,300 USD

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@Reddit.com.