Sr. Manager, Global Support Business Analytics

Sr. Manager, Global Support Business Analytics

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Job Description:

   

Job Description:

HPE Global Support is looking for a high-calibre leader for our Business Analytics team. This position will be an integral part of the Business Operations team. You are a fit if you thrive in a fast-paced environment that values crucial communication, alignment with our company's core principles, collaboration, results and have a mix of strong people leadership, business analytics expertise and business intelligence tool implementation skills. This role offers a great opportunity to build and lead a strong business analytics team supporting business intelligence needs for the organization with an innovative mindset.

Job Responsibilities:

• Independently manage and lead a team comprised primarily of business intelligence tool developers and business analytics SMEs to enable best-in-class in house business analytics abilities
• Provide strategic data-driven insights, proactively and reactively, to enable long term planning
• Support quarterly functional reviews by providing a consolidated view of KPIs in a near automated manner
• Be the single point of contact for all internal Global Support Business Analytics and Intelligence requests
• Collaborate with various internal and external stakeholders on Business Analytics and Intelligence capabilities, including providing an executive summary on initiatives to improve BA/BI landscape
• Be a thought leader for innovation in our business intelligence tools – build a business case for prioritized ideas
• Assign responsibilities, provide direction, leadership, and coaching, remove barriers as needed to enable direct reports to execute their roles and achieve objectives and goals
• Create and foster a mutually beneficial relationship with various Global Support functions, delivery functions and support teams.
• Create a working environment that is conducive to individual growth, high performance, is challenging and rewarding
• Achieve diversity and other HR goals
• May participate in initiatives to improve effective development and utilization of company human capital (e.g. develop rotational programs, re-skilling programs, etc).

Knowledge and Skills:

• Strong skills in management of people and business relationships, knowledge in organizational design and planning, problem solving, managing individual and team productivity and dynamics
• Proven expertise in driving KPI insights, metrics design and business intelligence tool implementation
• Demonstrated business acumen, understanding of organizational strategy, and successful experience managing all aspects of cross-business unit initiatives, including communicating with internal and external stakeholders and directing matrixed teams and resources
• Candidly approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens
• Strong presenter; including executive presentations and storytelling at an executive level
• Communicates effectively, excellent written and verbal communication skills, mastery in English
• Demonstrate broad knowledge of corporate organization and policies, and cross functional roles and objectives, including end-to-end operational and functional knowledge of HPE Operations
• Extensive background in building and deploying BI tools like SQL, PowerBI, Qlik Sense etc.
• Recognized as authority in their area of expertise; more frequent influence at cross-functional and on executive level
• Leads change and innovation – Challenge the status quo

Education and Experience Required:

• 12+ years to demonstrate mastery of Service Business Management in Analytics related areas
• First level and advanced level university degree preferred.

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative {+ 7 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Manager_2

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.