Administrative Assistant - 9AM to 6PM PST at Child Communication and Behavior Specialists

About CCBS

CCBS focuses on the treatment of children diagnosed with developmental disabilities and/or delays utilizing the science of applied behavior analysis (ABA) within an engaging and fun session! We believe that therapy should be enjoyable for the individual and family while ensuring progress and increasing the quality of life. CCBS specializes in language and skill acquisition, the reduction of challenging behavior, in addition to parent and caregiver training . We are a company dedicated to each individual client, family and staff member. We pride ourselves in offering individualized attention not only to our clients, but to our staffs' professional development as well. Our belief is that when our staff are supported, educated, and motivated, our clients are also greatly benefited through high quality programming and instruction.

About the Administrative Assistant position

We are seeking a detail-oriented and proactive Administrative Assistant to support the administrative operations of Child Communication and Behavior Specialists. This role involves managing external communications with insurance providers and clients, handling client records requests, supporting certification tracking, maintaining review schedules, supporting senior managers, and other duties as assigned. The ideal candidate will excel at follow-through, organization, and communication, helping
ensure smooth administrative processes and compliance with funding source requirements.

Administrative Assistant responsibilities are:

• Manage phone calls and correspondence (including email, memos, letters, faxes and forms)
• Provide comprehensive administrative assistance to ensure smooth day-to-day operations, including managing correspondence, maintaining records, and supporting staff and leadership as needed.
• Act as a liaison between the company and external parties, such as insurance providers and clients, handling inquiries, records requests, and follow-ups in a professional and timely manner.
• Monitor and maintain schedules for required reviews, certifications, and compliance-related tasks, ensuring deadlines are met and records are accurate and up-to-date.
• Oversee processes related to staff certifications, client reviews, and funding source requirements, proactively managing communication and follow-through to support company goals.
• Collaborate with the administrative teams to handle requests and queries from senior managers
• Other duties as assigned

Administrative Assistant requirements are:

• Fluent with Microsoft Office Suite including Excel, Teams and Copilot
• Strong time management and problem solving skills with the ability to prioritize work
• Outstanding written and verbal communication skills, with close attention to detail
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative Assistant or Scheduling Coordinator will be a bonus
• Bilingual is an asset

Benefits

• Medical
• 401k
• Vision
• Cell phone
• Vacation and sick time accrual