Product Manager

Ready to be a part of the company transforming FinTech and how the world accesses banking services?

When was the last time you were excited about interacting with your bank or credit union? If the answer is, “a while,” then you’re in good company. Even though access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.

And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry.

Ok... but what does all of that actually mean? Banks and credit unions are using some old-school systems, which make adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again.

Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks!

Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our ~300 team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.

The Cliffs Notes  

The Product Manager at Kinective is responsible for overseeing the development and optimization of integration services and software products that enhance the operational capabilities of banks and credit unions. This role focuses on delivering seamless connectivity between business-critical systems and tools, ensuring the modernization and efficiency of service models. The Product Manager will collaborate with cross-functional teams to define product roadmaps, drive product strategy, and prioritize features that align with customer needs and business objectives.  

What you’ll own:

Be the CEO of the Product Line:   

• Become the face for the product line by representing the product line both internally within Kinective and externally with clients and prospective clients
• Own all aspects of how the product is designed, built, delivered, and positioned in the market
• Oversee the product line P&L to ensure a successful and healthy product line and advocate for growth opportunities as they arise
• Collaborate with internal stakeholders and Kinective’s customers to ensure all voices are being heard when developing the product line’s growth strategy

Define the Product and Growth Strategies:   

• Understand product goals for the business and the customer and evaluate how well the product could service these goals and what elements are contributing or detracting factors to product adoption and success
• Help develop our growth targets for each product and build plans to support how we plan to hit these targets
• Proactively diagnose problems that are inhibiting growth, identify solutions, and build cases for why / how we should invest in solving - this will include research for market and opportunity sizing
• Support growth strategy recommendations with vital data, research, and/or experimentation, proactively ensuring these strategies are grounded in thoughtful and strategically relevant insights and/or metrics based on Kinective strategic goals

Understand the Market and Be an Advocate for Customer Needs:   

• Develop a strong pulse on the market and industry through client conversations, following the industry news and trends, and attending industry conferences
• Uncover opportunities and build roadmaps to better realize the business and customer goals intended for the product.
• Represent Kinective and your product line at quarterly customer advisory boards and leverage their feedback to improve your product and Kinective’s position in the market
• Connect with your product line’s client base to understand how they are using your product and how you can improve adoption as well as your product’s net promoter score

Design, Build, and Launch the Best Product:?   

• Demonstrated ability to establish an easy, intuitive means for using our products and services
• Strong technical ability to grasp how someone performs their job and understand how our client’s usage of products allows them to be highly effective
• Demonstrated understanding of the lifecycle of a product while working with development and product teams to bring it to life
• Manage the product through the Launch Process and to ensure alignment across all departments within Kinective  
• Analyze results, develop recommendations for continued optimization, and communicate these findings across the business to continuously be refining our strategy as we scale

What you’re great at:? 

• Strong business acumen
• High proficiency with Microsoft Excel (v-lookups/sum-ifs/pivot tables) and other data mining or analysis tools such as Tableau or Power BI
• Strong analytical and problem-solving skills with attention to detail
• The ability to multi-task and manage multiple projects to meet various deadlines simultaneously is required  
• The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently is essential
• Organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential
• Excellent communication skills and experience presenting to a large audience and working closely with clients to solve their problems

Necessary Qualifications:  

• 3+ years of experience within a Product Management organization 
• 1+ years as Product Manager
• Close familiarity with the Agile Scrum software development process; CSPO or equivalent certification
• Experience successfully launching new product offerings and managing a thoughtful and well-defined product roadmap
• Experience working with executive teams to analyze results, develop recommendations for continued optimization, and communicate these findings to continuously refine our strategy as we scale
• Familiarity with API-based integrations and developing connections between business systems; banking experience a plus

Why Kinective?  

We’re transforming our industry. You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we’re the only ones doing that right now.  

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.

We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.

What does life at Kinective look like?  

Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to meet deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.

Our Values  

Deliver success. We strive to exceed customer expectations.  

We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.

Grit with grace. We face problems head on, respecting others along the way.

We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.

One Kinective. Together, we win.  

By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great.

Build the future. We are driven by the pursuit of what’s possible.  

Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.

The Team  

In this role, you would be a part of the Product Team and reporting to our Director, Product Management.

Office Expectations: 

Candidates located in the Gilbert, AZ area and willing to work in-office of 3-4 days a week are preferred. However, consideration will be made for a remote arrangement depending on qualifications and circumstances. Our hours are 8-5pm.

Well, you’ve made it this far... 

Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together. 

Take a deeper dive into all things Kinective at kinective.io.

Please note that this role does not currently offer sponsorship opportunities.