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System Specialist Level IV

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Salary:

144 - 144K yearly

Work from:

Canada

Offer summary

Qualifications:

Post Secondary Education in Electronics or Mechanical Technology or equivalent, Minimum of two years as a Senior Service Technician on CMM systems, Strong analytical and problem-solving skills, Excellent communication skills, both written and verbal.

Key responsabilities:

Provide advanced service support on multiple machines
Lead installation, configuration, and calibration of CMM equipment

ZEISS Group XLarge http://www.zeiss.com/publisher

10001 Employees

See all jobs

Job description

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Toronto area and will cover the Province of Ontario.

What’s the role?

As a Systems Specialist Level IV you get to work with an astonishing team that plays a vital role in Carl Zeiss Limited - IQS. Show case your skills and experience with process enhancement.

Sound Interesting?

Here’s what you’ll do:

The Systems Specialist Level IV meets all prior service level performance standards. Provides highly advanced service support on multiple machines and their associated accessories, primarily unassisted. Systems Specialist Level IV is relied on and able to analyze and resolve challenging machine and related customer issues.

Maintain all Level III duties and responsibilities.
Resolves the most challenging technical services and or difficult customer situations.
Service common machine accessories (i.e. tool racks/sensors/tooling/fixtures/RT-Calibration).
Understand Laser Map corrective services.
Support of other less common accessories/service (i.e. RT-PM adjustment/VI-Scan/SP25).
Ability to instruct customer and/or service technician training course (formal and/or field).
Initiates customer courtesy calls to follow up on recently performed service.
Other duties as required.
Lead the installation, configuration, and calibration of CMM equipment in various environments, ensuring compliance with industry standards and specifications.
Provide expert-level troubleshooting support for electromechanical issues associated with CMM systems. Use diagnostic tools to identify and rectify problems.
Collaborate with engineering and quality teams to drive continuous improvements in measurement processes, technology, and system integration.
Ensure compliance with all safety, regulatory, and industry standards. Stay current on relevant CMM technology, software updates, and measurement standards.

Do you qualify?

Have consistently and efficiently performed as a Senior Service Technician function for a minimum of two (2) years, on CMM systems installation, repairs, calibration, upgrade and maintenance.
Demonstrates the aptitude to meet requirements of a System Specialist, during the time as a Senior Service Technician.
Post Secondary Education in Electronics or Mechanical Technology or equivalent
Strong analytical and problem-solving skills, with the ability to resolve complex issues under pressure.
Excellent communication skills, both written and verbal, to effectively interact with team members, clients and stakeholders.
80-100% travel required (100% travel = Monday through Friday)
Capable of unassisted physical lift of one article weighing up to 75 pounds
Occasional International travel is required

We have amazing benefits to support you as an employee at ZEISS!

Medical

Vision

Dental

Employee Assistance Program

Paid time off including vacation, personal, and sick days

The list goes on!

ZEISS is an equal opportunity employer.

Your ZEISS Recruiting Team:

Jo Anne Mittelman

COVID-19 Considerations

At ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.