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Channel Account Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Brazil

Offer summary

Qualifications:

4+ years of experience with Channel Partners, Understanding of technology in education, Proven relationship management skills, Microsoft Office and Google Apps proficiency.

Key responsabilities:

Discover and manage sales opportunities with partners
Provide accurate sales forecasts in Salesforce

Instructure Large http://www.instructure.com

1001 - 5000 Employees

See all jobs

Job description

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create something awesome. And that's where you come in:

The Channel Account Manager for Brazil will align with Channel Partners to achieve quota attainment and ensure the delivery of exceptional customer experience. You'll be expected to use consultative and strategic selling skills along with a strong understanding of the Educational Technology industry, both public and private sector. The successful candidate will help Channel

Partners meet our channel program expectations as well as protect the Canvas brand, by delivering a customer experience that is world class

Responsibilities:

Discover and manage sales opportunities with all designated Partners in region, providing accurate and updated sales funnel with current status

Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements, in Salesforce

Manage and execution of Partner planning documentation

Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities

Assist Partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources

Train partners on product, processes, and effective sales techniques

Escalate any pricing, SLA or other issues as needed

Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate

Disseminate all communications and announcements

Coordinate local Partner participation in events and training

Drive product and promotions and programs

Attend Shows and conference calls, as designated by management

Read all communications and maintaining a high level of knowledge on all products, programs and promotions

Manage tasks to completion per project schedule, or direction from manager/management independently

Lead the maintenance of up-to-date information on company website(s) such as webinarrecordings, price lists and channel partners, & contact information

Support the development of collateral related to Instructure sales for Channel Partners

Requirements:

Understanding of technology use in education and LMS marketplace and companies

4+ years’ of related experience in the Channel with Channel Partners

Proven success of building strong relationships and partnerships

Minimum of intermediate understanding of company financial measures

Engaging, friendly and articulate over the phone, and professional in written communications

Self-motivated and competitive with the ability to prioritize and manage competing demands in a fast-paced environment

Create internal & customer facing presentations and materials (email etc.)

Experience with Microsoft Office Tools, Google Apps

Manage multiple, competing demands to reach project deliverables and meet deadlines

Ability to engage with cross-functional work teams

Demonstrate strong written and oral communication skills

Ability to travel regularly, generally within Brazil

We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.

All Instructure employees are required to successfully pass a background check upon being hired.