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Account Manager, DACH - Bilingual German & English speaker

work from anywhere - fully flexible
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Offer summary

Qualifications:

Proven experience in managing enterprise client relationships, Strong strategic mindset for engaging senior stakeholders, Success in cross-selling and upselling initiatives, Native German speaker and fluent in English.

Key responsabilities:

  • Engage with senior stakeholders to deepen relationships
  • Identify and pursue opportunities for account expansion

Uberall logo
Uberall Startup https://www.uberall.com
201 - 500 Employees
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Job description

Help us bring people and businesses together
Our SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.  

The Past, Present & Future

The Past: Uberall was founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds. They created a platform that connected companies with local customers in the digital-first moment. 

The Present: We're on a mission to empower businesses to thrive locally, and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement, and conversion. 

The Future: We're a growing company with a bright future, and our journey to become the global leader in location marketing is well underway. We have a passionate and diverse team, a comprehensive, intuitive platform, and a clear vision for the future. We're looking for talented and passionate people (like you 👋) to join us on our journey.

You and us

We are approaching 400 Uberallers, with 50+ different nationalities, who live and breathe our core values: 

🌵 GROW TOGETHER  
⛰ DEMONSTRATE PASSION & PERFORMANCE  
✊ BE BOLD & DRIVE CHANGE 
🚀 BE CUSTOMER OBSESSED

So, what are you waiting for? If you're passionate, driven, and ready to be bold, we want you on our team! Apply now and let's grow together.

As an Account Manager, you will play a critical role in expanding our partnerships with key enterprise customers across the DACH region. Your primary focus will be on engaging senior stakeholders and decision-makers to deepen relationships, identify opportunities to cross-sell products, and strategically grow accounts into new geographies, driving increased revenue.
In this role, you’ll work closely with clients to understand their business objectives and leverage your knowledge of the Uberall platform to provide tailored solutions that solve their challenges and drive their success.

Key Responsibilities:
  • Engage with senior stakeholders: Build and maintain trusted relationships with senior decision-makers (C-level, VPs & Directors) to ensure alignment with business goals and drive account expansion strategies.

  • Strategic growth & cross-selling: Identify new opportunities for growth by understanding clients' broader business strategies, KPIs, and ROI goals. Leverage these insights to cross-sell Uberall's solutions and expand into new markets.

  • Deliver executive business reviews: Lead the creation and delivery of quarterly and annual business reviews with key accounts, demonstrating the impact of our partnership and highlighting additional opportunities to grow revenue.

  • Long-term partnership value: Develop a deep understanding of clients' businesses, challenges, and goals, while staying current on the location marketing technology landscape and competitive environment. Use this knowledge to drive long-term partnership value and position Uberall as a strategic partner.

  • Sales pipeline management & forecasting: Accurately manage your sales pipeline to ensure clear visibility of opportunities and deliver reliable revenue forecasts that contribute to the overall growth of the business.

  • Collaborate across teams: Work closely with Customer Success, Operations, and Product teams to ensure the highest level of service delivery and provide strategic input to help shape Uberall’s product roadmap, based on client needs and market demands.


  • Desired profile:
  • Proven experience in managing senior-level client relationships, ideally with enterprise customers in the SaaS industry.
  • Strong strategic mindset with the ability to engage and influence VP-level and C-suite stakeholders.
  • Demonstrated success in expanding partnerships through cross-selling and upselling initiatives.
  • Excellent communication, presentation, and negotiation skills, with the ability to clearly articulate complex ideas to both internal and external audiences.
  • Strong accountability with a track record of going above and beyond to achieve results.
  • Native German speaker & fluent in English.  Other languages would be a bonus.

  • What we offer:

    💜 A mission with meaning and purpose At Uberall, we foster genuine connections between local businesses and people. Our diverse team allows us to win together with our partners, co-workers, and customers. Speaking of our customers, they’re some of the most recognizable businesses in the world.

    😁 A truly human culture We’re famous for our culture. Uberallers live by our values of mutual respect and boldness. We’re open, collaborative risk-takers with a whole lot of passion and grit.

    🤸🏽‍♀️ Flexibility to fit your lifestyle Want to come to an office for collaboration? We’ve got space for you in Berlin, Amsterdam, Barcelona, Detroit, and London. We also offer co-working access in Montreal, Paris, LA and San Diego. Prefer to work remotely? Fine by us! Bonus points if we meet your pets in a video call. If working from another country is legally possible for you and within a reasonable time zone, we happily support work-ations.

    💸  A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP.

    Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team.

    🧘 Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location.

    ⭐️ All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know.

    🌵 Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning.

    🖥 Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know.

    Remember our "Grow Together" value from the beginning of the ad? 

    We mean it. 

    🌵🏔✊🚀

    Everything starts with getting in touch. The best way to express your interest is by applying online. We will be carefully reading your profile and can't wait to hear from you.

    In the meantime, let our "Uberall" social account give you some real-life impressions.

    👥 Diversity, Equity, Inclusion & Belonging:

    At Uberall, we believe inclusion unlocks the potential of diversity. It’s right there in our number one core value – Grow Together. Sure, we’re approaching 400 unique people with over 50 nationalities working in 30 different countries, but we’re all Uberallers. That means we’re collaborative, open-minded, and assume positive intent in everything we do. We don’t judge, and we don’t exclude.

    Our flexible ways of working are designed to make sure each and every Uberaller belongs and thrives, no matter their background, abilities, or lifestyle. We don’t just think inclusion makes us stronger, we KNOW it.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Negotiation
    • Strategic Thinking
    • Presentations
    • Accountability
    • Collaboration
    • Communication
    • Problem Solving

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