Job description

This is a remote position.

Schedule: Monday to Friday, 9am to 5pm Marlborough, MA Time with a 30-minute paid break

Responsibilities:
Inside Sales Representatives’ main responsibility is to call potential new customers to sell our 2025/2026 Student Planners. Educate customers on the product assortment and option. Provide quotes to prospective customers and follow-up as needed to help convert quotes to orders.

Use our integrated calling system (Connect And Sell) to contact new prospects via phone call.
Determine whether the school currently buys Student Planners or is interested in buying Student Planners.
Determine who oversees the Student Planner purchase at the school you are calling.
Determine if there is any interest in samples, quotes, or both.
Build a good rapport with prospects and generate new customers through calling and follow-up.
Update prospect info & status directly in Connect And Sell and HubSpot
Participate in weekly team meetings with Sales Manager and other Employees
Participate weekly in 1 on 1 meetings with Sales Manager
Create quotes in our ordering system (OPS) and send them to customers
Maintain KPI’s for building a sales pipeline such as:

Calls Made

Conversations

Talk Time

Meetings Scheduled

Sample Requested

Quotes Sent

Orders Placed

Cross Sell our Teacher Planning Products to both schools that order Student Planners and those who do not

Requirements

Previous experience with inside sales and cold calling is a must!
Excellent attention to detail and ability to multitask.
Ability to work individually and as part of a team.
Strong Communication and telephone skills.
Strong organizational skills
Ability to accurately record information in Connect And Sell and HubSpot
Confident and articulate communicator via phone or email and possesses self-confidence to manage challenging customers
Strong English Speaker
Ability to spend most of the day on outbound calling efforts