Sales Development Representative

See TRM’s Career Page for reference and the Career Pathways

As a Sales Development Representative (SDR) - North America Financial Institutions you will play a crucial role in generating and qualifying offices to support the go-to-market team's efforts in delivering TRM resources to those who need them and, in turn, achieving revenue targets. Your primary responsibilities will include identifying new prospect offices, outbound prospecting, discovering customer needs, acting as an intelligence liaison, and sharing valuable TRM insights and use cases with potential customers in the financial institutions ecosystem. The successful SDR will have previous experiences in similar roles, be a self-starter, be highly motivated and adaptable, and possess excellent communication and interpersonal skills. This is not an entry-level position, as it will require a high level of ownership of a scalable engine to uncover customer needs and how best to meet them.

The impact you will have:

• Drive crucial pipeline generation through deep organizational research
• Work closely with Account Directors to identify and prioritize growth opportunities
• Set target roadmaps to establish key accounts and outbound initiatives
• Act as a customer liaison, uncovering needs, sharing intelligence insights, and guiding prospects during the pre-sales process
• Operate a scalable growth engine that streamlines and shortens the customer timeline to generate wins via a TRM partnership

What we’re looking for:

• 3+ years of experience and a track record of success in an SDR/BDR position with a heavy emphasis on pipeline generation.
• Preferred: Proficiency in utilizing the following tools: Salesforce, Slack, Google Suite, etc.
• Experience in a fast-paced team and growing business, selling enterprise SaaS products and supporting financial institution customers
• Experience in outbound sales function via training programs or a degree in Business, Marketing, or Communication
• Hunter. You find excitement or fulfillment through developing meaningful client relationships, identifying new use cases, obsessing over prospect needs, meeting new contacts, and framing strategies for success
• Adaptable. Goals can change fast. You anticipate and react quickly
• Autonomous. You own what you work on. You move fast and get things done
• Excellent communication. You will need to communicate complex ideas effectively
• Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization
• Curious. You’re a good listener who asks great questions to drive a deep understanding
• Friendly. You’re warm and easy to talk to, conveying ideas efficiently and drawing information out of others by helping them feel at ease
• Experience with virtual currencies, blockchain applications, and their use in financial networks is required

About the Team:

• Our team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights. We actively exchange ideas and strategies to boost each other's sales efforts. Communication is key, and we primarily use Slack, making sure to @mention colleagues for timely responses. Our routine includes weekly 1-on-1 meetings with managers, bi-weekly team meetings, and monthly Pod meetings with the broader support organization. Above all, we prioritize our customers' missions, and this dedication is reflected in every aspect of our TRM life.
• Our team predominantly operates in the EST timezone, with some members in PST. We start our day around 8:00 am and typically finish after 5:00 pm. While we may work beyond standard hours when necessary, we deeply respect family time and strive not to intrude on it. We're committed to contributing whenever needed, ensuring our team's success isn't confined to a 40-hour workweek.

Learn about TRM Speed in this position:

• Returning prospect and customer communications within 24 hours at most, typically faster.
• Raising any customer concerns to the relevant internal teams promptly
• Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible.