Job description

This is a remote position.

Schedule:

20 hours per week
Monday - Friday, 10am - 2pm Golden Grove, South Australia

Client Overview

Join a thriving online personal training and nutrition coaching business that’s revolutionizing the way people achieve their health and fitness goals. Our client is at the forefront of digital fitness solutions, offering personalized nutrition plans and training programs through an innovative app-based system. As they continue to grow and expand their reach, they’re seeking a dynamic individual to support their mission of transforming lives through accessible, expert-guided fitness and nutrition coaching.

Job Description

As an Admin and Lead Generation Assistant, you’ll play a crucial role in the growth and success of this cutting-edge online coaching business. You’ll be the first point of contact for potential clients, managing inquiries across various digital platforms and nurturing leads through the sales funnel. Your responsibilities will span from handling administrative tasks to supporting lead generation efforts, all while utilizing state-of-the-art software systems. This position offers a unique opportunity to immerse yourself in the exciting world of health and fitness, gaining valuable experience in digital marketing, customer service, and business operations. If you’re passionate about helping others achieve their wellness goals and thrive in a fast-paced, tech-savvy environment, this role could be your stepping stone to a rewarding career in the booming online fitness industry.

Responsibilities

Manage and respond to client inquiries promptly and professionally across multiple platforms, including Instagram, email, and the Trainerize app
Spearhead lead generation activities, implementing creative strategies to attract and engage potential clients
Utilize the Sintra system to efficiently retrieve information and manage client data, ensuring seamless operations
Handle a variety of administrative tasks to support the smooth running of the business
Occasionally conduct phone calls with prospective or existing clients, providing exceptional customer service
Craft compelling responses to inquiries, effectively communicating the value of our services and pricing options
Collaborate with the business owners to develop and implement new strategies for business growth and client retention
Stay up-to-date with industry trends and incorporate this knowledge into your communication with potential clients

Requirements

Excellent written and verbal communication skills in English, with the ability to craft engaging and professional messages
Proven proficiency in social media management, particularly Instagram, with a keen eye for effective online engagement
Quick learner with the ability to master new software systems and technologies efficiently
Strong organizational skills with the capacity to manage multiple tasks and priorities effectively
Basic understanding of or genuine interest in health, fitness, and nutrition
Self-motivated individual capable of working independently and taking initiative
Experience in customer service or client-facing roles is highly advantageous
Familiarity with CRM systems and lead generation techniques is a plus