Project Manager III - CCBX

ABOUT US 

Coastal Community Bank is a leader in Banking with strong financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here. 

OVERVIEW (WHAT YOU’LL DO) 

The Project Manager III is a senior-level position responsible for overseeing complex, high-impact projects for CCBX, our BaaS division. This role involves strategic planning, resource management and ensuring alignment with organizational goals. 

RESPONSIBILITIES TO INCLUDE (HOW YOU’LL DO IT) 

• Lead multiple concurrent projects with cross-functional teams. Manage the project's entire lifecycle from initiation to completion.  
• Develop and implement project strategies, plans and objectives to include Gantt charts and timelines, ensuring the team is organized and focused on the right work.  
• Work closely with internal stakeholders to identify risks or dependencies early and throughout the project lifecycle and create mitigation strategies to ensure projects are delivered on time and within scope.  
• Lead weekly project meetings to gather feedback from stakeholder actions, generate documentation, and perform incremental task planning. 
• Mange project budgets, resources and stakeholder expectations. Provide strategic guidance to project teams. 
• Act as a central point of contact and communication between all stakeholders, facilitating collaboration and alignment around project goals.  
• Communicate project progress and outcomes to senior leadership. Track and report on project performance, specifically to analyze the successful completion of short and long-term goals.  
• Facilitate the decision-making process on all CCBX projects with functional teams and leadership. Ensure all projects are in a continuous forward-moving position.  
• Support a wide range of projects such as helping automate our critical bank processes, leveling-up our data platform and supporting the team as we develop new API products and features for our fintech customers. 
• Work with management, key stakeholders and customers to refine the Coastal way of project management & tracking from required documentations to tool and resource development. 
• Maintain proficient knowledge of the rules and regulations, including but not limited to, the Bank Secrecy Act (BSA), USA Patriot Act, OFAC, Regulation E, Truth in Lending Act, Truth In Savings Act and Unfair, Deceptive or Abusive Acts or Practices (UDAAP). 

QUALIFICATIONS (WHAT YOU’LL BRING) 

• Exceptional leadership and strategic thinking skills. 
• Advanced written/verbal communication skills and stakeholder management abilities. 
• Strong analytical and critical thinking skills. 
• Ability to drive change and influence decision-making. 
• High degree of professionalism and integrity. 
• Proven ability to build strong relationships based on trust at all levels within an organization. 
• Strong organization and time management skills.  
• High degree of business acumen and desire to deeply learn the business. 
• Demonstrated experience delivering and leading complex projects in a growing organization, to include creating project plans/workback schedules, artifacts which track dependencies, status updates and documents capturing key milestones and testing plans.  
• Proven history of delivering projects on time and within scope. 

EDUCATION/EXPERIENCE 

• 8+ years of project management experience in banking, fintech or SaaS based technology company is required.  
• Project Manager Professional (PMP) certification and/or Lean/Six Sigma Belt preferred. 
• Strong understanding and experience with multiple project management principles and methodologies is required.  
• Experience with Agile methods preferred. 
• Extensive experience with project management software, tools and best practices. 
• Proven track record of managing complex projects successfully. 

HOW YOU’LL THRIVE AT COASTAL 

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development. 
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. 
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. 
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box. 
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. 
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. 

BEING YOU AT COASTAL 

Coastal is proud to be an equal opportunity employer.? All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices. 

PHYSICAL DEMANDS 

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee must: 

• Can sit for extended periods of time. 
• Can stand for extended periods of time. 
• Can perform repetitive finger, hand, and arm movement. 
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.  
• Able to view and read computer screens for extended periods. 
• Can occasionally stoop, kneel, crouch, or crawl. 
• Can occasionally lift or move up to 10 pounds. 

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.