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We’ve been evolving to meet the challenges of moving goods better for nearly 40 years. The strength we’ve built throughout our history is powerful — and we’re using it to drive future growth. Together, our businesses boast an unmatched network know-how, experience, and innovation.
Our over-the-road (OTR) division offers an asset-based fleet across the United States with both solo and expedited solutions, and flex capacity to cover surges and special projects.
Our Dedicated division offers customers the flexible, on-demand capacity of their own private fleet delivering every day, without the hassle of having to manage one.
The U.S. Xpress brokerage division gives shippers access to a full-service fleet backed by a strong freight brokerage network. For carriers, it helps keep their trucks running and income rolling, with support from our people and technology.
We know our people are the key to our success. That's why we promote from within at every level of the company. If you're looking for a work environment with rich opportunities to grow and advance your career, this is it.
In 2023, U.S. Xpress became part of the Knight-Swift family of brands, joining the industry's largest full truckload carrier as we build our company's future.
See all we have to offer at https://www.usxpress.com/company/careers/.
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
Medical, Dental, and Vision
Basic/Supplemental Life
Accidental Death/Dismemberment
Health Savings Accounts
Flexible Savings Accounts
Company Paid Holidays
Paid Time Off
401k with Employer Matching Contribution
Employee Stock Purchase Plan
Paid Parental Leave
Short Term Incentive Program
Employee Assistance Program
Pet Insurance
Primary Position Purpose
This position manages the recruiting and hiring of all drivers for U.S. Xpress to ensure we are hiring the best possible talent for the organization. This position screens, interviews, and uses their discretion to determine the hiring eligibility of drivers per USX hiring guidelines and DOT Rules and Regulations.
Position Functions
Own the driver recruitment process to fill existing openings (includes sourcing, interviewing/screening and closing candidates), while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines
Interview, gather and analyze data to determine if applicants meet USX hiring guidelines. Review MVR, DAC, and criminal background of potential applicants
Use discretion to extend an offer to potential applicants who meet qualifications while focusing on providing a great candidate experience
Provide driver applicants with USX OTR and Dedicated job openings on a daily basis
Maintain knowledge of compensation offerings, benefits, and salary structures for potential candidates
Effectively partner with leadership to manage expectations of drivers, solve recruiting issues and act as an advisor throughout the recruiting process
Utilize de-escalation skills when handling sensitive decisions to disqualify a driver from potential employment
Enter driver information accurately in TenStreet, confirming it flows to Pegasus
Promote USX company-wide programs in recruiting, marketing, employee referrals, and job postings
Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value
What We’re Looking For
Education
Associate’s degree in related field or equivalent experience required
Equivalent years of experience are defined as one year of professional experience for each year of college requested
Experience
2+ years of experience in a call center environment, inside sales, or other related fields required
Transportation and/or Logistics industry experience preferred
Skills & Abilities
Professional communication skills and common courtesy required. Ability to exchange information effectively in a concise and logical way, and be sensitive to audience diversity.
Strong skills with Microsoft Office suite (e.g. Word, Excel, Outlook, etc.).
Sound judgment, de-escalation, and problem-solving skills.
Ability to effectively build rapport/relationships via the phone.
Must be self-motivated and detail-oriented.
Adept at assessing organizational dynamics and managing change
Works quickly and efficiently. Able to test solutions, learn, and iterate quickly
Proactive and pragmatic problem solver
Communicates effectively across multiple mediums
Licenses & Certifications
N/A
Supervisory Responsibility
N/A
Work Environment / Physical Requirements – Normal Office Settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.