Team Manager, Data Quality Assurance Team (Remote, Canada)

Overview:

Company Overview

Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com. 

Team Overview

The Data Quality Manager (DQM) leads the Data Quality Assurance Team (DQAT) to support the strategic direction and market share growth of the company with a focus on data quality improvement. Using knowledge of industry standards, the DQM defines data quality requirements, providing results-focused perspective on long-term data integrity, and data-driven objectives. 

• Responsible for the strategic growth and development of the Data Quality Assurance Team, including conducting roadmap planning and setting/adjusting department priorities and strategic objectives   
  • Leads the operational performance of DQAT and is accountable for the team achieving its departmental objectives 
  • Works with People & Culture (P&C) and the Senior Director of Operations to create an organization structure that supports DQAT development as well as a safe and healthy working environment 
• Hires and line manages DQAT staff members, monitoring performance and developing individual capability 
  • Provide guidance and support for goal creation and achievement through Performance Management Program 
  • Lead and empower employees using the performance management process to achieve departmental and individual objectives 
  • Provide effective performance feedback through employee recognition, rewards, and corrective action, with the support from People & Culture (P&C), when necessary.  
  • Write job descriptions and design recruitment testing in order to identify and vet the right candidates 
  • Responsible for assessing an applicant’s skill set, and likelihood of success and fit on the DQAT. Collaborate with P&C to improve the hiring process 
• Resolve Data Quality issues to: 
  • Triage activities according to business impact 
  • Record and report findings using standardized processes 
  • Conduct root cause analyses, as necessary 
  • Propose corrective actions 
  • Manage the creation of weekly/monthly data quality scorecards 
  • Oversee the creation and maintenance of data quality resources, including a company-wide data quality library of Standard Operating Procedures (SOPs) 
  • Coordinate the execution of data profiling by using appropriate tools such as Splunk or SQL 
• Coordinate, interpret, apply, and communicate Policy Reporter data quality principles to the wider company, including data stewards, technical owners, and company stakeholders.  
  • Collaborate with Product, Software Development and Data Analytics teams on initiatives in order to achieve Policy Reporter’s strategic objectives 
  • Champion the DQAT cause within Policy Reporter. Act as an ambassador for the DQAT to the rest of organisation, promoting team successes and championing initiatives to overcome team challenges 

• Familiarity with PostgreSQL and Splunk an asset 
• Demonstrated understanding of statistics 
• Interest and ability in solving complex problems using data-driven decision making 
• Ability to communicate complex, industry specific subjects and ideas clearly, adapting your communication to technical and non-technical audiences 
• Ability to develop cross team relationships 
• Exceptional organizational skills 
• Intimate familiarity with Microsoft Office Suite and SharePoint an asset 
• Understanding of healthcare, health insurance, device and pharmaceutical industry products and processes an asset 

Policy Reporter’s Core Values

• Excellence
• Value & Respect
• Continuous Learning
• Ownership & Accountability
• Teamwork

Compensation: $85,000 - $98,500 CAD

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

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