IT System Admin

Captureage is looking for a skilled System Administrator to help us manage and optimize our IT infrastructure, ensuring a seamless remote work experience for our game development. Your responsibilities will include managing our VPN, supporting remote work solutions, and helping develop infrastructure for remote console development kits. You will report directly to our Director of Operations, and be part of a passionate team working on some of the most legendary games of all time!

This role is mostly remote, but easy access to our office in Mechelen for device management is necessary.

Key responsibilities

• Maintain and manage VPN, ensuring secure and reliable access for our remote team
• Maintain and manage Firewall rules and network infrastructure
• Oversee management of remote work machines in our office through KVM over IP and Parsec
• Provide IT support for employees, implement and manage system updates, patches, and upgrades to keep our technology environment current and effective in collaboration with development teams
• Assist in creating and maintaining a solution for remote console development kits, including access through Parsec
• Monitor system performance and health
• Implement and enforce security protocols
• Create and maintain clear documentation for all systems, processes, and technical solutions
  
  

Qualifications

• Proven experience as a System Administrator or similar role
• Proficiency in managing VPNs and using KVM solutions
• Understanding of remote console development solutions and their integration with tools like Parsec
• Easy access to our office in Mechelen, Belgium
  
  

Skills

• Excellent problem-solving skills with the ability to troubleshoot complex IT issues effectively
• Comfortable working with legacy systems and adapting to evolving technology needs
• Strong communication and collaboration skills, ability to work in a remote team environment
• Excellent written and spoken English skills
  
  

Nice to have

• Familiarity with Perimeter81 or Tailscale, IP KVM, Azure Virtual Desktop, Microsoft Intune, or similar
• Knowledge in setting up and installing work devices for game designers, artists, producers, and developers
• Background in managing and providing IT support for teams in a remote environment
• Experience with Bash, PowerShell, JavaScript, or similar
• Experience with Docker or Kubernetes
• Familiarity with Ubiquiti / UniFi products
• Passionate about gaming and/or Age of Empires
  
  

Application process

Please answer our form that briefly outlines why you are interested in this role and why your experience and skills make you a good fit. To demonstrate your attention to detail, include the phrase “Elite Guardsman” somewhere when filling the application form.

About Captureage

Captureage is a company that grew out of the Age of Empires community and is now partnered with Xbox Game Studios to provide game development services in AAA titles like Age of Empires II and Age of Empires IV. We have a small (35+) but growing team of passionate game developers, from artists to software engineers.

Inclusivity and fairness

The people making games should be as diverse as the people playing them and we encourage applications from all backgrounds and identities. As a fully remote and internationally distributed company we are a team that enjoys and celebrates a diversity of voices and perspectives.

Compensation

Our compensation is determined by considering competitive market rates, experience, and cost of living. As a fully international company, we strive to ensure competitive compensation aligned with the local cost of living and market standards.

Fully remote - location / time zones

We are a fully remote company with team members in 20+ countries across many time zones. We prefer team members who fit within broadly American/African/European time zones (Utc-8 to Utc+3) but we are open to applications from anywhere.

Hours/time management

We have a flexible approach to time-management, and we believe in giving team members the opportunity to control their own schedules. We'd like to see a world in which work can fit around your life, not the other way around! In practice this means a few pre-agreed sync points a week, with the rest of your working time entirely up to you - we do not have mandatory core hours.

Async biased

We lean towards async working arrangements and design our processes and working environment with this in mind.

Consensus driven

We try to foster a genuinely collaborative and consensus driven approach to our work rather than top-down direction and micro-management.