Full-Time Property Management Virtual Assistant

We are seeking a detail-oriented and organized Full-Time Property Management VA to support our client.

The client has a proven track record for street and suburb records across Queensland. Their award-winning team is ranked among Australia’s best and is committed to achieving outstanding results for their stakeholders. There is a strong emphasis on professionalism and compliance with the organisation’s culture and ways of working.

About The Role

In this role, you will be supporting the property management team by organizing and managing property-related information and tasks. Your responsibilities will include handling property data, coordinating maintenance requests, managing lease renewals, and maintaining accurate records across multiple platforms.

• Compensation: 1,000AUD/month (paid twice a month),
• Schedule: Mondays to Friday 8:30 am to 5:30pm AEST (6:30am to 3:30pm Manila Time including a 1hr unpaid lunch break (40hrs/week)
• Availability: Start ASAP
  
  

Responsibilities

Property Familiarization:

• Review property labels to access related emails and updates.
• Keep track of activities and status for each property.
  
  

Calendar Management:

• Schedule and track property management events using Google Calendar.
  
  

Contact List Management:

• Use the “NGU Universal Contact List” in Google Sheets to provide contact information as needed.
  
  

Document Management:

• Manage documents in Dropbox
• Follow the “Property Me Manual” for document naming conventions.
  
  

Property Me System Tasks:

• Generating Entry Notices (Form 9):
• Input property address and relevant details.
• Ensure all necessary signatures are obtained.
• Smoke Alarm and Maintenance Requests:
• Ensure smoke alarms are tested within 30 days before tenant moves in.
• Create and manage maintenance requests, including details, deadlines, and photo uploads.
• Handle request approvals and supplier assignments.
  
  

Lease Renewal Coordination:

• Notify property owners about upcoming lease expirations.
• Recommend rental increases based on current market trends.
  
  

Notice to Remedy Breach:

• Access Realworks to complete Form 11 for breach notices.
• Ensure all required information is accurately entered.
  
  

Property Listings in REX:

• Search for properties and create rental listings.
• Complete listing details, address validation errors, and publish the listing.
• Confirm the listing is active and properly documented.
  
  

Compliance with client-specific organisational guidelines is a must.

Qualifications

• Bachelor’s degree relevant to the role
• Minimum of 3+ years of experience as a Virtual Assistant in a similar role
• Excellent written and verbal English communication skills
• Previous experience in property management or administrative roles is preferred.
• Proficient in Google Calendar, Google Sheets, Dropbox, Realworks, and REX.
• Strong organizational and communication skills with attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Demonstrate a strong ability to adhere to strict professional codes of conduct and ways of working.
• Ability to adapt to specific organizational cultural norms
  
  

The candidate must be proficient in the following tools:

• PropertyMe, Ignite, Inspect Real Estate, Realworks, REX
  
  

Apply only if you have backup plans and contingencies in place to address potential power outages and inclement weather conditions, ensuring that work can continue without disruption.

The organisation’s pursuit of excellence demands nothing but the best from its staff. We encourage you to evaluate your fit with our client’s dynamic culture, innovative ways of working, and high-performance expectations. If you thrive in a challenging environment and are eager to make a meaningful impact in a top-tier real estate organization, we want to hear from you. Join us in our mission to redefine the real estate experience and deliver outstanding results for our clients. Apply today and be part of something exceptional!