Job description

Job Title: Telcom Project Manager (Fiber handling and Troubleshooting)

Location: India/Remote

Job Type: Full-Time

Highly required- Fiber Handling & troubleshooting with data center processes, configuration management systems

About The Role

We are seeking an experienced and dynamic Project Manager to oversee and manage data center projects for wide range of clients. The ideal candidate will possess a deep understanding of client processes, configuration management, resource allocation, and technical troubleshooting. This is an exciting opportunity to contribute to critical infrastructure projects and work with leading-edge technologies in the data center industry.

Key Responsibilities

Collaborate with clients to understand their data center processes, configuration management systems, and requirements.
Manage configuration files provided by clients, including DPK/Bug files and EDP files, ensuring accurate interpretation and implementation.
Plan, assign, and arrange resources to meet project timelines and deliverables effectively.
Once EDP/DPK is Provided, review & provide day wise activity plan to onsite technicians to use the resources efficiently.
Provide technical oversight in troubleshooting issues related to configuration management and label creation using tools like Brady.
Work on inventory with onsite team to Identify what is needed as per EDP and verify delivery status to add or reduce resources. Inform Client on timely basis about materials needed & update on status
High-level knowledge on Fiber Handling & troubleshooting to assist onsite team during migration & ability to guide on usage of testing tools.
Ability to train & guide onsite technicians on best practices & monitor quality installation standards
Availability to assist onsite teams across multiple time zones.
Good knowledge in Microsoft Excel to simplify & analyze client configuration to get estimate of efforts
Lead cross-functional teams to deliver high-quality projects on time and within budget.
Develop and maintain project documentation, including schedules, status reports, and risk assessments.
Monitor project progress and address challenges proactively to minimize risks and delays.
Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on project goals.

Qualifications And Skills

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
Proven experience as a Technical Project Manager in the data center industry or related fields.
Familiarity with configuration management systems, specifically DPK/Bug files for Google and EDP files for Meta.
Strong technical knowledge of troubleshooting and label creation using Brady or similar tools.
Excellent resource management skills with the ability to assign and coordinate tasks across multiple teams.
Strong understanding of data center infrastructure, processes, and best practices.
Exceptional problem-solving skills and attention to detail.
Ability to manage multiple projects simultaneously and meet tight deadlines.
Excellent communication and interpersonal skills to engage effectively with clients and team members.

Preferred Qualifications