Senior Director, Sales Operations

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

About the Role:

The Senior Director of Sales Operations will be responsible for optimizing Deel’s revenue processes, implementing data-driven strategies, and ensuring the seamless execution of the entire sales lifecycle. Reporting to the Chief Revenue Officer, this role will lead a team focused on improving forecasting, pipeline management, territory planning, and sales enablement. The ideal candidate is a strategic, hands-on leader who thrives in fast-paced environments and excels at building scalable revenue operations.

Key Responsibilities:

• Revenue Operations Leadership: Lead and develop a high-performing sales operations team, driving efficiency and alignment across Sales, Marketing, and Customer Success.

• Sales Process Optimization: Develop and execute strategies to streamline revenue operations, optimize the sales cycle, and reduce friction in the customer journey.

• Data-Driven Decision Making: Analyze revenue performance data to identify trends, opportunities, and areas for improvement, ensuring data integrity and actionable insights.

• Sales Technology & Tools: Oversee the implementation and optimization of CRM platforms (e.g., Salesforce) and sales enablement tools to improve workflow automation and sales productivity.

• Forecasting & Reporting: Establish and maintain accurate forecasting models, sales performance dashboards, and key performance indicators (KPIs) to track revenue growth.

• Pipeline & Territory Management: Build scalable processes for territory planning, pipeline management, and quota setting to maximize sales efficiency.

• Cross-Functional Collaboration: Partner closely with leadership across Sales, Marketing, and Customer Success to align on revenue goals, strategies, and execution.

• Strategic Planning & Execution: Lead quarterly and annual business reviews, providing data-driven recommendations to optimize revenue performance.

• Process Innovation: Drive continuous improvement initiatives to enhance sales effectiveness, improve conversion rates, and maximize revenue opportunities.

Requirements:

• Experience: 12+ years of experience in Revenue Operations, Sales Operations, or a similar role, with at least 5 years in a leadership position managing teams of 5+ people.

• Proven Track Record: Demonstrated success in scaling revenue processes and driving operational efficiencies in high-growth companies.

• Technical Expertise: Strong experience with CRM platforms (e.g., Salesforce) and sales automation tools, with a deep understanding of sales tech stacks.

• Analytical & Strategic Thinking: Strong analytical skills with a data-driven approach to decision-making, forecasting, and process improvement.

• Sales Lifecycle Knowledge: Deep understanding of sales cycles, pipeline management, and revenue drivers in B2B SaaS or fintech environments.

• Collaboration & Communication: Exceptional ability to work cross-functionally and communicate complex data and insights to executive stakeholders.

• Process-Driven Mindset: A hands-on operator who thrives in fast-moving environments and can build processes from the ground up.

• Industry Experience: Experience in SaaS, tech, or high-growth companies is preferred.

• Education: Bachelor's degree in Business, Finance, or related field; MBA a plus.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.