New Business & Equipment Project Manager

ABOUT US

Founded in 1981, Penn Veterinary Supply was created out of the belief that there is a better way to supply veterinarians with products and services. This belief remains at the core of everything we do. We proudly remain a family owned and operated business, free of corporate ownership. This enables us to best meet the needs of our customers on an individual basis without the pressure of answering to shareholders. We strive to set a higher standard of servicing the veterinary profession by focusing on our Power in Partnership model:

• Penn Vet is a Family-Owned Business that values our PEOPLE and yours.
• Our team is dedicated to providing SOLUTIONS for the veterinarians and entire staff at independent, privately held veterinary hospitals.
• We aim to be a true business partner that strives to consistently exceed your SERVICE expectations.
• We select partners who advocate for the importance of the veterinarian's recommendation of PRODUCTS that provide quality, savings, and value.

 Penn Vet was founded in Lancaster County, Pennsylvania, and has since grown to open branches in Michigan, Florida, and North Carolina.

 About the Position

The New Business and Equipment Project Manager assists customers who are opening, renovating, or expanding their veterinary practices by facilitating new and expanding business projects (ISO) between potential and/or existing customers and Penn Veterinary Supply. They also assist the New Business and Equipment Department with education, sales, customer service, and administrative duties. Able to present services both departments offer to customers and potential customers. 

 Candidates must be available to work a schedule Monday through Friday from 8:00am to 5:00pm with flexibility.

Essential Responsibilities

• Develop and facilitate the relationships with prospective New and Expanding Business program participants and Penn Veterinary Supply with the goal of establishing new accounts.
• Working in partnership with the Customer Finance Specialist to manage the accounts of all New and Expanding Business customers, will participate in customer meetings and create project proposals.
• Upon the onboarding of a customer into the New and Expanding Business Program, work jointly with Regional Managers and/or Territory Managers in all aspects of account management, including business applications, quotes, product and service demonstrations, suggested orders, and order entry. 
• Ensure all internal and external parties are kept informed and on schedule in each step of the project and/or equipment purchasing process. 
• Source and research needed equipment and/or products to supply customers’ needs.
• Obtain and communicate freight costs for customer orders. Communicate delivery status and updates to customers. 
• Stay informed of new products and promotions. Maintain up-to-date knowledge about industry, product, services, solutions, equipment, along with their technical and functional characteristics, and new product research. May attend training meetings and workshops as well as other industry events (virtually or in-person).
• Complete other tasks and projects as assigned by the Associate Sales Directors, Director of Sales and Marketing, or Company President.

 Required Education and Experience

• Bachelor’s degree in business management or relevant experience.
• Exceptional customer service skills and experience a must.
• Experience in animal health, preferably in a B2B or distribution setting. 
• Excellent verbal and written communication skills.
• Strong analytical skills. Strong attention to detail, well organized.
• Ability to present work before others and train on different ideas and platform.
• Ability to work in a fast-paced collaborative environment.
• Ability to organize one’s own activities and manage multiple priorities independently while also working as an active member on a team; meets deadlines.
• Ability to perform under pressure.
• Proficient in the use of computers especially MS Office Suite. 
• Valid Driver’s license.

PHYSICAL DEMANDS
  
  The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly communicate accurate information and ideas so others will understand.
• Operate a computer and other office machinery for extended periods of time.
• Move about inside the office to access file cabinets, office machinery, etc.
• Must be able to remain in a stationary position at a desk for prolonged periods of time.
• Ability to observe details at close range.
• May occasionally be required to lift up to 50 pounds.
• Ability to travel via car, train, or plane.

Penn Veterinary Supply is a drug-free workplace. Candidates are required to successfully pass a pre-employment drug screen and background check. Penn Vet is an Equal Employment Opportunity employer that does not discriminate based on race, color, religion, sex, disability, marital status, age, pregnancy, national origin, protected veteran status, ancestry, genetic information, sexual orientation, or any other characteristic protected by applicable federal or state laws.