Marketing Operations Specialist - Remote

As a Marketing Operations Specialist, you will oversee marketing processes, promotional execution, bonus creation, and site optimization. You will play a crucial role in ensuring that our marketing campaigns, CRM initiatives, and on-site content are executed flawlessly, localized effectively, and optimized for maximum player engagement and conversion.

These are your responsibilities:

Marketing operations & bonus management:

• Manage the execution of marketing campaigns, promotions, and bonus offers across all channels.
• Oversee and optimize bonus creation processes, ensuring efficiency and effectiveness.
• Collaborate with compliance teams to ensure all promotions and bonuses adhere to regulations.

Process & project management:

• Develop and streamline marketing workflows to improve campaign execution and content updates.
• Act as the bridge between Marketing, CRM, and Country Leads for smooth cross-functional collaboration.

Site content & optimization:

• Ensure seamless placement and optimization of on-site content, including banners, promotions, and casino games.
• Work with teams to enhance the customer journey and site navigation.
• Monitor player engagement and adjust content and promotions based on performance data.

Performance tracking & data-driven decision making:

• Analyze KPIs to measure campaign, promotion, and bonus effectiveness.
• Implement A/B testing strategies to maximize impact.
• Provide regular performance reports and insights to senior management.

This is what we expect from you:

• Proven experience in marketing operations, CRM, or digital marketing, preferably within iGaming or a fast-paced online business.
• Strong knowledge of bonus mechanics, promotional structures, and player incentives.
• An analytical mindset with experience in tracking, measuring, and optimizing marketing campaigns.
• Excellent communication skills to collaborate across various teams.
• A solid understanding of user experience (UX) and customer journeys.
• Proficiency in marketing automation tools, CRM platforms, and data analysis software.
• Experience using BetConstruct’s bonus tool is a strong plus.

This is what we require from you:

• Experience in a similar role related to marketing operations, CRM, or digital marketing.
• Familiarity with marketing platforms, content management systems (CMS), and performance tracking tools.
• Knowledge of iGaming, casino promotions, and bonus structures is a strong plus.
• Fluency in English (additional languages are an advantage).
• The ability to thrive in a fast-paced, deadline-driven environment while managing multiple priorities effectively.

This is why you should choose us:

• Fully remote
• Competitive salary packages
• Profit sharing
• Sports/gym allowance
• Free therapy session
• Birthday gifts :-)
• Career growth and development
• Multicultural team
• 25 paid vacation days
• Great work-life balance and flexibility

Meet Miki – your manager

Hi, I’m Miki, your manager for this exciting role. I’m passionate about numbers, challenges, and creating meaningful connections with both customers and team members. While I can be fiercely competitive when it comes to achieving results, I always believe in balancing hard work with fun and fostering a collaborative, supportive environment.

Outside of work, I love running, exploring the sea, and discovering the best pizza joints (especially when paired with a good craft beer). My management style focuses on empowerment, teamwork, and celebrating wins together.

This is a fantastic opportunity to make a significant impact, learn, and grow in a dynamic and supportive environment. If you’re ready to take the lead and drive success in your market, I’d love to hear from you!

Application Process:

Submission of Application:
Submit your CV along with a brief statement explaining why you are applying for the role and how your skills and experiences align with it.

Psychometric Testing:
Shortlisted candidates will be invited to participate in two psychometric tests designed to assess cognitive abilities, personality traits, and role-relevant aptitude.

  
Interview Stage:
Successful candidates from the psychometric testing stage will proceed to interviews with members of the Multiverse team, including your hiring manager and relevant stakeholders.

Final Decision:
Following the interviews, a final decision will be made regarding the candidate's suitability. Successful candidates will be notified of their offer of employment, along with details on onboarding and commencement.

We look forward to receiving your application and embarking on this journey together at Multiverse! :-)