Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, The Netherlands. We specialize in providing trusted digital identities at the most accessible pricing. Besides selling over 2,300 unique domain extensions and offering the most competitive prices on the market for Plesk, we have focused on expanding our range of security products in the past years - which currently includes SSL certificates, Premium Anycast DNS, EasyDMARC, SpamExperts, S/MIME certificates, and Code Signing certificates. As of December 2023, we now offer business email exclusively to our Openprovider Members. Our customers are at the heart of our business - they are critical partners in achieving our vision of a reliable, secure online world. Our approach is simple: we equip our Members with the best technology to create and protect their customers' digital identities. Openprovider is a fully remote company. We currently employ 80+ people working together across five continents. Security is a priority for our business, and we are proud to be ISO 27001 certified.

Job description

About the company

Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands.

We are a fully-remote organisation with more than 100 team members spread across 20+ countries. Remote working means no office, no painful commuting, and no stressful traffic - all you need is yourself, a laptop, and a cup of coffee!

A diverse and inclusive organisation, we support a healthy work/life balance and are constantly looking for new ways to help the well-being of our people. We support a flexible schedule and are 100% performance and result-oriented.

At Openprovider, we're not just a company; we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business.

Our innovative approach is reshaping the industry from a traditional transactional model to a more customer-centric, subscription-based approach. We pay subscriptions for music, newspapers, and movies - why should domains be any different?

Come join us on our journey to create a trusted digital world.

About the role

We are looking for an Account Manager to build strong and long-lasting relationships with our customers based in the Netherlands.

Key responsibilities

Engage with enterprise clients and assist them with their short-term and long-term business requirements;
Cross-sell & Up-sell our products and services to our clients helping grow their business with us;
Provide an excellent customer experience from the initial call to final sale closure;
Work closely with support & product teams to help meet the clients needs;
Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity.

Required profile