Enterprise Strategic Account Executive, EMEA

This role is remote-first, but requires occasional in-office presence in London as needed for collaboration and team meetings. Candidates must be able to reliably commute to our London office when required, in addition to traveling to customer sites.

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, Enterprises can get closer to their customers’ true sentiments and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue.

Our Strategic Enterprise sales team is dedicated to cultivating long-term partnerships with key accounts, understanding their business needs, and delivering tailored solutions that drive significant value and growth. We are looking for an experienced sales professional with a quantifiable track record of success in strategic enterprise-level sales, ideally within the SaaS industry. The ideal candidate will possess exceptional relationship-building and communication skills, a deep understanding of complex sales cycles, and a passion for exceeding targets.

In a typical day, you might:

• Own a Strategic Enterprise territory where you are responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.

• Craft long term plans for acquiring and growing accounts with a thorough understanding of the Strategic Enterprise sales cycle

• Actively prospect new business opportunities via cold calling, cold emailing, LinkedIn outreach, and utilizing your own network

• Manage multiple relationships simultaneously both internally at Fullstory and externally within an account in order to drive new business or expansion

• Use technology to accurately forecast, manage deal stages, and understand pipeline predictability

• Collaborate effectively with cross-functional teams (e.g., Sales Engineering, Customer Success) to ensure seamless implementation and ongoing support for clients.

Here’s what we’re looking for:

• 5+ years of proven success selling SaaS products into Enterprise/Strategic stakeholders, with experience selling to Product, Data, or Engineering teams.

• Consistent track record of quota attainment and experience closing larger deals, ideally 7-figures, demonstrating the ability to navigate complex sales cycles and deliver exceptional results.

• Proven ability to source and qualify net-new business as well as drive expansion business within current accounts, showcasing a proactive and strategic approach to account management.

• Experience building relationships within Large Enterprise/Strategic accounts, cultivating long-lasting partnerships with key stakeholders.

• Experience running value-based, technical demonstrations in partnership with other internal departments such as Sales Engineering, Professional Services, and Customer Success, highlighting strong collaboration and communication skills.

The impact you will have in 12 Months:

• Consistent achievement of all goals and metrics, including Pipe Generation and Bookings

• Establish credibility and expertise across stakeholders and partners - both internal and external (customers)

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About Fullstory

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC.

How we support you:

Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.

• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

• Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need.

Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially.