Job description

Healthcare’s helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

CHG’s Marketing Department is looking for a Marketing Operations & Technology Manager to join our Martech Operations team. The Martech Operations team is leading the optimization our marketing technology stack and its adoption into the operational efficiency of the DMO. As a Marketing Operations & Technology Manager on the Martech Operations team, you will lead CHG's provider referral platform - a program that enables healthcare providers to refer qualified candidates for open positions. This role combines technical platform management with strategic program optimization to drive high-quality leads while reducing recruitment costs.

Responsibilities:

Platform Strategy & Development

Lead the vision and roadmap for CHG's provider referral platform, ensuring alignment with company-wide recruitment objectives
Design and optimize referral workflows, incentive structures, and program policies to maximize engagement and conversion
Develop comprehensive documentation and training materials for platform users and stakeholders

Technical Operations & Innovation

Oversee day-to-day platform operations, ensuring system stability, performance, and user satisfaction
· Drive continuous platform improvements through regular testing, feature enhancement, and technology integration
· Manage vendor relationships and coordinate with IT teams on technical requirements and implementations

Program Analytics & Optimization

Build and maintain robust tracking systems to monitor referral metrics, conversion rates, and ROI
Generate actionable insights through data analysis to optimize program performance and user experience
Develop regular reporting on key performance indicators for executive stakeholders

Stakeholder Management & Training

Partner with Marketing, Sales, and Engineering teams to ensure seamless integration of referral processes
Design and deliver training programs for platform users across the organization
Build and maintain relationships with key stakeholders to drive program adoption and success

Qualifications:

Proven track record of managing and optimizing technology platforms
Strong analytical skills with experience in data-driven decision making
Excellence in cross-functional collaboration and stakeholder management
Advanced project management capabilities

Education & Years of Experience:

Bachelor's degree in Marketing, Business, Technology, or related field
5+ years of experience in marketing operations, platform management, or similar role

Preferred:

Proficiency in marketing automation and CRM platforms
Experience with automated referral management (ARM) platform and recruitment technology
Experience working in the staffing industry

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $81,400 -- $197,100 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?

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