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Customer Success Manager (B2B)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Colombia

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management in a B2B environment., Strong communication and interpersonal skills to build relationships with clients., Ability to analyze data and provide insights to improve customer satisfaction..

Key responsabilities:

  • Manage and nurture relationships with key clients to ensure their success and satisfaction.
  • Act as the primary point of contact for clients, addressing their needs and concerns promptly.
  • Collaborate with internal teams to deliver solutions that meet client expectations.
  • Monitor customer health metrics and proactively identify opportunities for upselling or cross-selling.

TripleTen Indonesia logo
TripleTen Indonesia https://tripleten.com/id-idn/
1001 - 5000 Employees
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Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.
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