Offer summary

Qualifications:

1+ years of experience as a medical receptionist, Familiarity with common medical terms and health insurance processes, Fluent in both English and Spanish, Strong communication skills and a patient-focused demeanor..

Key responsabilities:

Greet patients kindly on inbound calls and provide excellent customer service

Schedule appointments and confirm health insurance details

Assist with insurance authorizations and verifications

Answer basic medical questions and manage tasks for office staff.

Job description

This is a remote position.

Schedule:

Monday to Friday, 9AM to 6PM Tampa, FL time

We are a growing pain management medical practice with 8 clinics across Florida. Our medical staff provide compassionate care to patients suffering from chronic pain. As we expand, we need talented individuals to join our administration team to help ensure patients can easily access our life-changing treatments.

Job Description

As a medical receptionist, you will be the first point of contact for patients, providing excellent customer service, scheduling appointments, verifying insurance coverage, and supporting our care team. If you love helping people and have great communication skills, this role is for you.

Responsibilities

Greet patients kindly on inbound calls

Look up patient medical records in our secure system

Schedule doctor visits for existing patients

Confirm health insurance details and assist with insurance authorizations and verifications

Answer basic medical questions including medication refill requestions based on office protocols

Transfer or create tasks to office staff for new patient inquiries and medical questions