Offer summary

Qualifications:

Proven experience in administrative roles, preferably in a service-based industry., Proficiency in Microsoft Office and ability to learn new software quickly., Strong organizational skills, attention to detail, and excellent communication abilities., Experience with process documentation and improvement, with familiarity in job management software preferred..

Key responsabilities:

Manage administrative tasks to optimize business operations and reduce the owner's workload.

Master and implement Ascora for job management, invoicing, and client tracking.

Handle client inquiries, quotes, and follow-ups professionally and promptly.

Support the preparation of government contract tenders and help establish scalable systems for business growth.

Job description

This is a remote position.

Work Schedule: Monday to Friday 9:00am to 6:00pm Queensland Time with 1 hour unpaid break.

Company Overview

Join our growing electrical services company as an Administrative Assistant , where you'll play a key role in optimizing business operations, streamlining processes, and enhancing efficiency. Your contributions will free up leadership to focus on strategic growth.

Position Summary

As the Administrative Assistant , you'll be responsible for managing administrative tasks, improving system usage, and supporting business operations. Your role will transform the company from a reactive to a proactive operation, enabling smoother workflows and better client service.

Key Responsibilities

System & Process Optimization

Master and fully implement Ascora for job management, invoicing, and client tracking.
Document and standardize all core business processes, creating SOPs and training materials.
Identify inefficiencies and propose solutions to streamline operations.

Administrative & Client Support

Manage office tasks to reduce the owner's administrative workload.
Handle client inquiries, quotes, and follow-ups professionally and promptly.
Generate and send invoices, ensuring timely payment follow-ups.
Maintain consistent and organized client communication.

Business Development Assistance

Support the preparation of government contract tenders.
Help establish scalable systems to support long-term business growth.

Requirements

Proven experience in administrative roles (preferably in a service-based industry).
Proficiency in Microsoft Office and ability to learn new software quickly.
Strong organizational skills, attention to detail, and excellent communication abilities.
Self-motivated with the ability to work independently and proactively.
Experience with process documentation and improvement.