Offer summary

Qualifications:

High School Diploma required; college degree preferred., Minimum of 1 year of experience in healthcare, revenue cycle, or finance., Proven knowledge of billing processes and credit resolution., Excellent communication, organizational, and time management skills..

Key responsabilities:

Resolve credit balances accurately and in a timely manner.

Process internal and external refund requests and research unidentified payments.

Maintain confidentiality of patient information and ensure compliance with HIPAA regulations.

Document workload information and respond to information requests promptly.

Job description

Ni2 Health is actively recruiting for a Credit Balance Specialist to join our Revenue Cycle Team.  The ideal candidate is action oriented and looking to learn and grow with Ni2 to advance within the organization.  The Credit Balance Specialist will:

Resolve credit balances accurately and in a timely manner
Process internal and external refund requests
Identify trends and escalate as needed
Maintain the confidentiality of all patient demographic, financial, and medical information, adhering to HIPAA regulations
Resolve accounting discrepancies and respond to information requests in a timely manner
Research and resolve unidentified payments
Maintain accurate and concise notations of workload information
Ensure compliance with all applicable federal, state, and local laws, regulations, and requirements, as well as Ni2 specific policies and procedures

ABOUT NI2 HEALTH

At Ni2 Health, you will discover challenges that excite you as you develop professionally and explore different career paths based on your interests and abilities. We reward ambitious, talented individuals with a work environment that fosters creativity, teamwork and collaboration while encouraging fresh thinking away from the way things have always been done.

Breaking the mold is a vital component to what we do at Ni2, and driving sustained value to our clients is paramount. Our team members and clients are completely satisfied with our service-based approach. If you are looking to be mentored as a new graduate, come explore Ni2 Health (www.ni2health.com) and join a team of stars. 

APPLICANT REQUIREMENTS AND SKILLS
Applicants must submit a full CV, cover letter and updated resume to be considered.
Position is remote.
Minimum Job Requirements

High School Diploma (College degree preferred)
Minimum of 1 year of healthcare, revenue cycle, or finance experience
Proven knowledge of billing process and credit resolution
Excellent written and oral communication skills
Excellent organizational, time management, and interpersonal skills
Knowledge and understanding of HIPAA rules and regulations
Proficiency in basic accounting techniques and ability to analyze/interpret financial data
Proficiency in MS Excel and MS Outlook

General Skills