Content Manager

Ellipsis is a world-class SEO Content agency. SEO is winner-takes-all, and we make our clients the winners. We produce SEO Content that achieves top rankings for clients at scale.

Ellipsis is a world-class SEO Content agency that’s on a mission to be the best in the world at SEO Content. We are a modern, fully remote team and business, and operate a fast-paced, supportive, and ambitious environment.

As one of our Content Managers, you’ll be at the heart of managing our client partnerships. You’ll play an important role in ensuring we continue to produce great SEO Content for our clients that’s delivered on time and gets results. You’ll be the main point of contact for your clients throughout the Content Growth process and will be responsible for managing their content, keeping them happy, and making sure we produce great work for them.

We are on a mission to be the best in the world at SEO Content. Your role as our new Content Manager is at the heart of the content production.

Ellipsis is a 100% remote team, and we’ve been fully remote since our first day 6 years ago. We lean into the best things about being remote: we balance collaboration, “Deep Work”, regular team retreats, and we put a lot of work into a supporting and inclusive culture where everyone can do the best work of their careers.

We’re distributed across the world, but our core collaboration hours are GMT/UTC-based. We often meet up with colleagues for team meetups and conferences.

Our SEO Content work is branded as Content Growth, and clients engage us to produce a set number of posts each month on retainer based on an SEO Content strategy we formulate for them, which is focused on bringing them impressive results.

With Content Growth, we take care of everything end-to-end, from high-level SEO strategy, keyword selection (which is powered by our proprietary FALCON AI), content briefs, content production, publication, promotion and link building, rank tracking, and troubleshooting SEO queries. Our Content team leads these projects and takes care of the content production, and our SEO team takes care of the SEO requirements.

Ellipsis is growing quickly. We do outstanding work and are building something special. It’s an exciting time to join us.

As our new Content Manager, you'll work closely with our Head of Content, our team of in-house writers, and our SEO strategists to deliver world-class, SEO-driven content marketing that drives value for our clients.

You’ll be a key part of the Content team, joining three other Content Managers, with your own portfolio of clients to manage. There’s plenty of scope to grow within this position, and we’ll offer you rapid progress for your skills and career.

This position can be broken down as follows:

• 60% client account, process, and project management.
• 40% proofreading, copy editing and writing outlines.

You’ll be responsible for our content production from start to finish, including building relationships with clients and getting their feedback and input on a regular basis.

You need to love working with (and improving) internal processes and pay meticulous attention to detail. This means that you are proactive with taking feedback on board, love a challenge, and strive for excellence!

Requirements

You can see our content services here. To support these, you’ll need the following skills:

• Communication: You’re a confident and articulate communicator with experience in account or client management. You have the ability to build strong relationships with both external stakeholders and teammates and understand the importance of excellent communication in effective partnership management.
• Project management: You have solid internal project management and organisational skills and love updating and managing tasks from start to finish. Similarly, you’re obsessive with processes: you’ll proactively improve our existing processes wherever possible and have enough experience with project management to know that smooth internal processes lie at the heart of every successful business.
• Editorial: You’ll have proven skills in editing and proofreading and know how to interpret individual editorial needs for different clients, always maintaining the highest editorial standards, particularly when delivering content to clients. Your level of written English is impeccable. You’ll have experience writing in-depth content outlines or content briefs for writers, ensuring they have everything needed to deliver work to deadlines (and know how to chase up effectively, if not!).
• Content SEO basics: You’ll feel comfortable building SEO keyword research into your content, monitoring, and reports on ranking results. You’ll have foundational skills in interpreting ranking and traffic data, setting you up to learn more from our in-house SEO team. Advanced knowledge isn’t essential, but some experience would be beneficial.

Requirements: hard skills

• 3+ years experience in digital marketing.
• Excellent project management.
• Experience directly managing clients or multiple stakeholders.
• Impeccable English editorial skills.
• Proven experience writing, proofreading, and editing.
• Expert-level content marketing knowledge.
• Meticulous attention to detail.
• Experience working remotely full time.
• Availability to work on European time (GMT/CET).
• Familiarity with technical SaaS topics and WordPress (advanced usage desirable but not essential).
• Some knowledge of SEO, CRO, and marketing methodology.

Requirements: soft skills

• Fantastic communication skills: Both internal and external communication are at the heart of this role. You’ll be confident communicating both via face-to-face (video) meetings and asynchronous written messages (e.g., Slack, email, Basecamp, Trello).
• Receptive to feedback and solutions-oriented: We share and learn from each other honestly, openly and easily.
• High level of self-awareness – a “people person”: You’ll be dealing with writers and clients on a daily basis, so this is an integral part of the role.
• Proven organisational skills: You must be obsessive with deadlines, managing and updating tasks, and totally reliable
• Self-driven work ethic: You need to be self-motivated, comfortable taking the initiative, and see projects through to completion.

Bonus points if you have:

• Digital marketing agency experience.
• Knowledge of the WordPress product industry.
• Deeper SEO expertise beyond basic keyword research.
• Familiarity with remote project management tools like Basecamp.

Benefits

• This is a full-time, 100% remote role. Work from home, or the beach!
• Competitive, full-time salary with pension, benchmarked to UK rates and based on experience. The range for this role is: £33-38k/year.
• 28 days of paid holiday
• An additional 1 paid holiday day a year with each year of tenure, up to a maximum of 5 additional days.
• 4-day work week, once a month.
• Genuinely flexible working.
• Regular team retreats (~1 per year); last was Edinburgh, previously in Oxford, Madrid, and Budapest.
• Enhanced maternity/paternity leave, and sick pay.
• You’ll work for a sustainable, ethical company: we are aiming to become a B Corp by the end of 2025.

The application process

It’s important that we find the best candidate for this position, and our selection process will reflect this.

Much of our company Wiki is externally accessible, and you’re encouraged to read through this before applying. We have a very useful guide to our interview process available here. This tells you what we’re looking for, and reading this will significantly increase your chance of success!

We’ll review applications on a rolling basis, but interviews start after the closing date. There’s thus no benefit to rushing to apply: we will bias heavily towards your application’s answers rather than your CV, and we’d love for you to take your time.

We’re fortunate to receive a large volume of applications. You can make your application stand out by paying special attention to the main responsibilities of this role and “how to apply”. If you think you’re a fit, or could be a fit – go for it!

We use video calls for interviews. You’ll have video interviews using Google Meet, including with members of the Leadership team.

We understand that this is as much you interviewing us as the other way around. Throughout the interview process, we’re extremely happy to answer your questions about the business, working here, and the future of the company.

The hiring process will include a paid test project, which will be similar to work you could expect to do if you were hired. We’ll give you a week to complete the project, but expect that you’ll only need ~4 hours.

We’ll also ask for professional references from your previous 2 managers. We ask candidates to introduce us to their references for a 10-minute call.

We do great work for clients and are building an ethical business that lets everyone do their best work. If you think you could be the next person to join our team, please apply :)

How to apply

Please apply through Workable: https://apply.workable.com/getellipsis. We will decide who progresses to the next stage based on the form you submit, and your CV. Please give us a good reason to select you! Taking the time to research the role, what we’re looking for, what we do, and what you can do for us will increase your chance of success. Your cover letter is where you have the space to do this.

Ellipsis is an equal opportunity workplace and is committed to equal employment opportunity.

Whilst we love technology and sit at the leading edge of its adoption (we automate hundreds of thousands of actions a month internally), we want to hear from you rather than from ChatGPT.

We will be screening applications for AI-generated content and will automatically disqualify AI-generated applications. Roughly a third of applications either don’t read or ignore this point; please don’t ignore it! We otherwise review applications manually and are looking forward to receiving your application.

The deadline for submission is the end of the day on Friday, 28 March 2025. We’ll be in touch with all candidates following the close of applications.