Offer summary

Qualifications:

7+ years of experience in event management, including global event execution and webinars., Strong strategic mindset to align events with business goals and marketing campaigns., Proven track record of managing both virtual and in-person events that drive customer engagement., Excellent project management, organizational, and budgeting skills..

Key responsabilities:

Develop and execute a global events strategy aligned with business objectives.

Plan and manage Trackforce’s presence at industry conferences and proprietary events.

Own the end-to-end execution of virtual events and webinars, ensuring high engagement.

Lead the logistic execution of Customer Advisory Boards to deepen customer relationships.

Job description

Trackforce is the world's largest physical security workforce management SaaS company. Our technology provides physical security companies and corporations that employ guards with a single platform to manage their security workforce. We help improve response times, reduce administrative burdens, and lower costs.

Today, Trackforce serves 3,000+ clients in over 45 countries. We have over 300 employees with offices in Montreal,

Paris, and London. However, we embrace being remote-first!

Job Overview:

We are seeking a highly strategic and results-driven Global Events Director to lead the planning, execution, and optimization of all corporate events, including webinars, live conferences, and Customer Advisory Boards (CABs) across North America and EMEA/France. The ideal candidate will have a proven track record of planning and executing high-impact events that drive customer and prospect engagement, brand awareness, and pipeline growth.

Key Responsibilities

Event Strategy & Execution: Develop and execute a global events strategy aligned with business objectives, ensuring all events drive measurable impact.

Live Events & Conferences: Plan and manage Trackforce’s presence at industry conferences, trade shows, and proprietary events across North America and EMEA, including France.

Webinars & Virtual Events: Own the end-to-end execution of virtual events and webinars, working closely with marketing, sales, and customer success teams to ensure high engagement and lead generation.

Customer Advisory Boards (CABs): Lead the logistic execution of CABs to deepen customer relationships, gather insights, and drive product innovation.

Budget & Vendor Management: Oversee event budgets, negotiate contracts, and manage relationships with agencies, venues, and other external partners.

Cross-Functional Collaboration: Work closely with demand generation, product marketing, sales, and customer success teams to align event initiatives with broader marketing and business goals.

Performance Measurement: Define KPIs and report on event performance, providing insights to optimize future event strategy and execution.

Regional Events & Dinners: Support the planning and execution of regional networking events and executive dinners to foster deeper customer relationships and industry connections. Manage logistics, venue selection, and on-site coordination to ensure a seamless experience.

Qualifications

7+ years of experience in event management, including global event execution, webinars, and customer engagement programs.

Strong strategic mindset with the ability to align events with business goals and marketing campaigns.

Proven track record of successfully managing both virtual and in-person events that drive pipeline and customer engagement.

Experience working in B2B SaaS or technology industries preferred.

Excellent project management, organizational, and budgeting skills.

Ability to work collaboratively across teams and influence key stakeholders.

Strong understanding of the North American and EMEA event landscape, with experience managing events in France a plus.

Willingness to travel globally as needed.

Why Join Us?

Work with a fast-growing, innovative company that is transforming security workforce management.

Lead and shape a global events strategy with direct impact on brand awareness, customer engagement, and revenue growth.

Collaborate with a passionate, results-driven team in a dynamic and flexible work environment.

If you’re a strategic event leader who thrives in a high-growth, global environment and is passionate about creating impactful customer experiences, we’d love to hear from you!

Working at TrackForce

We offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space.

The values we live by:

- Foster Curiosity

- Lead with empathy

- Take Ownership and be accountable

- Empower diversity

- Be True and act with Integrity.

#LI-Remote

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply!

Trackforce is proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation.

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