Offer summary

Qualifications:

Bachelor's degree in business administration or a related field., One year of experience in a similar role., Excellent verbal and written English skills., Proficient with Microsoft Office and basic understanding of localization concepts..

Key responsabilities:

Respond to client emails promptly for efficient communication.

Confirm project requirements, align workflows, assign tasks, and track progress.

Coordinate with the production team to ensure smooth task execution and oversee quality assurance.

Maintain strong client relationships by addressing requests and managing accounts.

Job description

Duties and Responsibilities

Respond to client emails promptly for efficient communication.
Confirm project requirements, align workflows, assign tasks, and track progress for efficiency.
Coordinate with the production team, including Project Managers (PMs) and Vendor Managers (VMs), to ensure smooth task execution.
Develop project plans with clear timelines and budgets, keeping projects on track and aligned with client expectations.
Maintain communication with clients and vendors, providing updates, confirming deadlines, addressing issues, and discussing progress or changes.
Oversee quality assurance by coordinating with linguists and vendors to ensure accuracy and adherence to client specifications.
Prepare, review, and deliver files to clients by the deadline, meeting quality standards.
Manage and close POs for proper documentation and billing.
Maintain strong client relationships by addressing requests, providing solutions, and managing accounts.
Identify opportunities to optimize workflows, improve efficiency, and enhance quality.

Skills/ Qualifications