PAP Scheduling Coordinator - Scheduler

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Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture!

SUMMARY:

The Scheduling Coordinator contacts patients to confirm demographic information, review equipment/supply financial responsibility and to schedule equipment set-up appointments. This role also routinely checks orders for accuracy, researches and resolves any discrepancies.

ESSENTIAL FUNCTIONS:

1. Contact assigned patients and confirm demographic information.
2. Calculate and review anticipated costs with the patient.
3. Schedule equipment set-up.
4. Review orders for accuracy; research and resolve any discrepancies, partnering with referral team members as needed to accomplish the resolution.
5. Other duties as assigned by the Manager.

REQUIRED EDUCATION AND/OR EXPERIENCE:

1. High School diploma or GED equivalent.

PREFERRED EDUCATION AND/OR EXPERIENCE:

1. Six months’ experience in a medical/insurance/healthcare field.

ADDITIONAL QUALIFICATIONS:

None.

COMPETENCIES:

• Detail-oriented
• Customer / client focus
• Initiative
• Results driven

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a remote full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.

SUPERVISORY RESPONSIBILITY:

This position has no supervisory role.

WORK ENVIRONMENT:

This job operates in a home office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is typically required to sit; occasionally required to stand, climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.

TRAVEL:

Travel is not typically required for this position.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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