Offer summary

Qualifications:

2-3 years of experience in accounts receivable or a similar role., Proficient in Outlook, Excel, and Teams., Strong communication skills with the ability to build rapport., Confidence in handling client queries and follow-ups..

Key responsabilities:

Send emails and make phone calls to clients regarding overdue accounts.

Follow up on queries, including resending invoices and assisting with issues.

Update client records with notes and escalate issues as per the documented process.

Prepare monthly reports on the aged debtor status.

Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. We continue to deliver on this promise, helping your business achieve more by transforming your IT for better business performance. Whether your requirements are large or small, we have you covered with our core offerings including IT & Cloud, Cyber Security and Automation. With businesses more reliant on information technology than ever before, staying ahead of innovation and trends in IT is increasingly complex. With a proven framework and specialised advice we will; lead you through the process, simplify your IT environment and secure your most important assets. By transforming your environment this way, we aim to strengthen the link between business objectives and IT strategies, so you don’t have to. In the world of fast-paced technology we are here to help organisations every step of the way, leaving your team free to focus on your business. With over 20 years’ experience we’re recognised as industry leaders and accredited to the highest levels in the design, delivery and support of the latest technologies. We partner with market-leading global and local vendors to deliver you world class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia. We are the missing link between where you are and where you want to be.

Job description

Days/Hours

This can be flexible, but ideally…

2 days Monday / Thursday or Tuesday / Friday
4 hours per day (8 per week) for 2-3 months
9:30am or later start time
Competitive hourly rate

NSW - North shore location - open to remote candidates

Key Responsibilities

Sending emails / or phone calls to clients regarding near due or overdue accounts
Following up with any queries ie resending invoices or assisting with handling of queries
Escalating as per the documented process
Updating client record with notes
Prepare monthly report of the aged debtor status

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 200+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

Requirements

2-3 years in a accounts receivable or similar role
Competent with Outlook / Excel / Teams
Excellent communication, confidence and ability to build rapport

Benefits

At The Missing Link, a great company culture is key to our success. We prioritise staff happiness, and here are some of the benefits that come with being part of our team