Offer summary

Qualifications:

Bachelor's degree or equivalent experience in sales or related field., 2 years of sales experience in higher education, SaaS, or similar industry., Proficiency in Google and Microsoft Office tools, and familiarity with Salesforce CRM is a plus., Strong communication skills, both written and verbal, with a passion for education..

Key responsabilities:

Manage inbound leads and small accounts through the sales cycle to drive new business opportunities.

Maintain a pipeline of opportunities and ensure accurate tracking in CRM.

Build and maintain strong relationships with clients and partners in the SMB territory.

Conduct effective sales presentations and outreach to achieve sales targets.

Job description

This is a remote position.

As a Partnerships Associate, you are on the front lines of driving and supporting teaching and learning innovation with a fast growing EdTech Start-Up.

The role is part of the Partnerships (Sales) Team, with 2 key areas of focus.

1) Management of inbound leads and Small (SMB) New Logo Accounts to qualify and advance them through the sales cycle.

Examples of potential lead sources Include: conferences, webinar attendees/sign-ups, marketing emails, inbound demos, requests, etc. Manage the “hand off” to outside sales teams on leads that are part of their owned accounts, or for larger Enterprise level opportunities.
The Partnerships Associate team will own and retain all inbound leads from Accounts under 5k “Full Time Enrollment” FTE, with minimal exceptions.
Re-activation of Inbound leads not currently active or being worked on by other Partnerships team members.

2) Ownership of a book of business made up of existing client accounts with less than $5k in Annual Revenue or 5k FTE; goal to expand these accounts to grow from Inside to Outside team. Outbound identification and development of land and expand opportunities within existing accounts using digital and social channels, cold calling, etc.

To be successful in this role, you must possess:

A need for achievement.
A successful record of success in meeting or exceeding goals.
An understanding of urgency, and a bias for action.
A confidence in presenting digital media.
A passion for education.
A strong ability to communicate via written correspondence, on the phone and in-person.
A keen problem solving ability, and the ability to work effectively on your own.

Responsibilities:

Grow and maintain your book of business based on assigned current client accounts. Ownership of majority of new inbound leads, leading to new business opportunities and wins to grow our SMB territory.
Maintain a pipeline of opportunities and manage them through the sales cycle.
Maintain customer and opportunity data in CRM (SFDC), with accurate and timely tracking and forecasting.
Coordination with the Marketing team to track, assign, and qualify inbound leads via CRM (SFDC).
Build/maintain strong customer and partner relationships within the SMB territory base.
Deliver effective Sales Presentations, Introductory Calls, Discovery Calls and Product Demo Meetings that successfully convey the company's story and value proposition and lead to sales.
Assistance and coordination with the marketing team on joint initiatives and projects, including conferences and webinars.
Using inbound leads and your own outbound outreach as sources, consistently make at least 250 “Sales Touches” (Meetings, Emails, Cold Calls, Social Touches) per week employing effective consultative sales techniques (Including pre-call planning, productive questioning strategies, effective matching and closing) that lead to winning the business.
Demonstrate superb organizational and follow-up abilities.
Ability to manage a wide variety of leads across multiple campaigns simultaneously.
Work in concert with the Client Success team to ensure effective and efficient support for key customers with your book of business.
Maintain up-to-date knowledge of our platforms and capabilities.
Stay abreast of issues impacting the educational industry and factors influencing the market environment.

Requirements

A Bachelor's degree or an equivalent combination of education and successful work experience.
A minimum of 2 years of exceptional sales performance in the higher education market, SaaS, or related industry.
Demonstrated proficiency with Google and Microsoft Office tools, mobile technologies, computer applications and business systems.
Experience using Salesforce CRM is a plus.
Optimism and high energy.
Initiative-taking; self-directed.
Strong written, oral and presentational communication skills.
Resilience and the ability to overcome challenges to achieve outcomes.
Organizational skills - ability to prioritize tasks and meet deadlines.
Analytical skills – ability to prioritize based on data and to manage tracking to goal.
Change agility – able to adapt quickly and lead others through change.
Learning agility – aptitude for learning new technologies and skills.