Process Documentation Specialist at Sourcefit

Overview:

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States.

MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.

At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

Job Details:

• Process Document Specialist
  
• Work from Home
• Monday to Friday | 9 PM to 6 AM Manila time

Responsibilities:

Process Design and Optimization:

• Develop and optimize processes to improve efficiency, reduce costs, and ensure high product quality.
• Conduct process simulations and modeling to predict outcomes and identify potential issues.
• Implement process improvements and best practices to enhance productivity and performance.

Technical Support:

• Provide technical support and troubleshooting for process-related issues.
• Collaborate with production teams to resolve process problems and implement corrective actions.

Data Analysis and Reporting:

• Analyze process data to identify trends, variances, and areas for improvement.
• Prepare and present detailed reports on process performance, improvements, and recommendations to management.

Project Management:

• Lead or participate in process improvement projects, ensuring timely and successful completion.
• Coordinate with various departments, including Engineering, Construction, and quality assurance, Project and Program Management Offices among others to support project goals.

Compliance and Safety:

• Ensure processes comply with industry standards, regulations, and company policies.
• Promote a culture of safety and continuous improvement.
• Training and Development:
• Train and mentor production staff on new processes, procedures, and best practices.
• Develop and maintain method and procedure (M&P) process documentation, including standard operating procedures (SOPs) and work instructions.

Qualifications:

• Bachelor’s degree in industrial engineering, business management, project management or a related field. Professional certifications in process management or project management preferred.
• Minimum of five years of experience in process engineering, preferably in the telecommunications or utility infrastructure fields.
• Experience with process simulation and creation software such as Visio or IBM Blueworks.
• AutoCAD experience is preferred.
• ARCGIS and ARCGIS Online software experience are required.
• Professional certifications Six Sigma and/or PMP are a plus.
• Proficiency in process simulation software, data analysis tools, and Microsoft Office Suite.
• Strong analytical and problem-solving skills with a solid understanding of process design and optimization techniques.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Knowledge of industry standards, safety regulations, and quality control practices.