Strategic Change Management Lead

About the Role

This role is central to advancing strategic initiatives within our legal business, providing the opportunity to collaborate across diverse teams to enhance our operational effectiveness and market leadership. With strong executive support and a focus on operational excellence, this position is key to driving clarity and alignment across our organization. We are looking for a dynamic Change & Communications Manager to lead our efforts in crafting a compelling change narrative and ensure that our employees are informed, engaged, and aligned with our strategic goals. In this position, you will develop and implement top-tier change management and communication strategies that foster engagement and clarity across global teams. You will work closely with colleagues from the Legal Innovation & Transformation office, as well as Product, Marketing, Sales, Operations, and Commercial Excellence, to ensure that strategic messages are delivered effectively and inspire our people. If you are a strategic storyteller, a change leader, and an architect of alignment in complex organizations, we invite you to join us on this exciting journey.

Accountabilities

• Collaborate with senior leaders to implement change management initiatives aligned with strategic goals.

• Develop frameworks to demonstrate program value to employees and customers.

• Conduct stakeholder impact assessments and change readiness evaluations.

• Work with leadership to craft a compelling narrative that communicates strategic objectives.

• Ensure messaging resonates by connecting program goals to individual roles and team objectives.

• Manage multi-channel communication plans for timely updates.

• Coordinate with cross-functional teams to ensure consistent messaging and promote change adoption.

• Facilitate workshops and feedback loops to maintain open communication channels.

• Act as an advisor for change champions, equipping them to advocate for strategic initiatives.

• Support the rollout of training and onboarding for new processes and systems.

• Establish metrics for measuring change adoption and engagement.

• Develop dashboards and reporting mechanisms for executive visibility.

• Monitor program success and gather insights to refine change management practices.

• Identify opportunities for embedding change into the organization’s culture and ways of working.

About You

• Bachelor’s degree in Business, Organizational Development, Communications, or related field; Master’s preferred.

• 5+ years of experience in change management and internal communications, preferably within large-scale initiatives.

• Proven ability to translate complex initiatives into relatable, value-driven messaging for diverse audiences.

• Strong interpersonal skills, with the ability to build trust and influence across all organizational levels.

• Agile mindset with adaptability to navigate ambiguity and shifting priorities.

Additional Skills and Competencies:

• Understanding of Change Process: A solid understanding of how people go through a change and the change process, equipped with knowledge of change management principles, methodologies, and tools.

• Exceptional Communication: Exceptional communication skills, both written and verbal, with the ability to clearly articulate messages to a variety of audiences and excellent active listening skills.

• Relationship Building: Ability to establish and maintain strong relationships, influencing others and moving toward a common vision or goal.

• Adaptability: Flexible and adaptable, able to work in ambiguous situations and resilient and tenacious with a propensity to persevere.

• Strategic Thinking: Forward-looking with a holistic approach, organized with a natural inclination for planning strategy and tactics.

• Problem Solving: Problem-solving and root-cause identification skills, able to work effectively at all levels of an organization.

• Collaboration: Must be a team player and able to work collaboratively with and through others.

• Business Acumen: Acute business acumen and understanding of organizational issues and challenges.

• Project Management: Familiarity with project management approaches, tools, and phases of the project lifecycle, with experience in large-scale organizational change efforts.

#LI-DM1

What's in it For You?

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600.

This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.


This job posting will close 04/08/2025.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Protect yourself from fraudulent job postings click here to know more.

More information about Thomson Reuters can be found on https://thomsonreuters.com.