Senior Program Delivery Specialist, Fundraising (Contract)

Senior Program Delivery Specialist, Fundraising (Contract)

Working hours: 40 hours/week

Duration: Until June 30, 2025 with possibility of extension 

Summary

We are looking for a Senior Program Delivery Specialist, Fundraising to join our team, reporting to the Online Strategic Projects Lead in the Fundraising department. In this role, you will play a key part in coordinating efforts across the Online Fundraising, Fundraising Tech, Major Gifts, and Fundraising Operations teams. You will also be working closely with teams in Product and Technology, to deliver impactful resourcing programs at the Foundation.

We seek someone who will become a trusted partner and a central point of coordination within the Fundraising department, ensuring alignment on commitments, dependencies, and deliverables. This person will facilitate collaboration across teams with diverse working styles and expectations, fostering a shared understanding of goals while driving efficiency and strategic execution across fundraising initiatives.

You are responsible for:

Driving projects to completion

• Co-creating new projects of significant impact to the fundraising efforts of the Foundation and developing strategic approaches to ensure their successful execution.
• Facilitating dialogue across teams to drive shared understanding of goals, commitments, and desired outcomes.
• Managing the delivery of multiple projects, including project planning, facilitating standups, and retrospectives.
• Motivating teams to follow through on commitments, deliver outputs, and uphold a culture of accountability.
• Ensuring that the team understands its commitments to its goals and to other teams.
• Identifying the resources projects require and ensuring they are available to the team when necessary.
• Developing and reporting upon relevant qualitative and quantitative project metrics.

Coordinating commitments and dependencies, within and across teams

• Coordinating sequencing of projects and their dependencies, and facilitating a shared understanding of timelines across multiple customer teams.
• Using tools like Asana and Slack for task management
• Identifying stakeholders and keeping them aware of progress.
• Coordinating communications and processes with other teams.
• Building and maintaining coalitions both inside and outside the Fundraising team.
• Documenting essential information about projects 

Facilitating healthy stakeholder groups

• Collaborate as part of ad hoc cross-functional teams on high-priority issues.
• Supporting healthy team dynamics and a culture that welcomes diverse perspectives.
• Promoting a culture of continuous improvement.

Environment scanning and preparedness

• Maintaining a broad and deep awareness of the strategic, tactical, and operational situation on each individual project.
• Proactively identifying risks and opportunities related to individual projects.
• Producing solutions and using responsible judgement to determine when and how to enact or escalate.

The right person is better than the right set of experiences. These are the traits we’ve identified that make great additions to our team so far.

Skills and Experience:

• 5+ years experience managing multi-stakeholder groups with staff, partner organizations, and volunteers.
• 5+ years experience managing volunteer-facing initiatives.
• Strong knowledge of theoretical and practical aspects of project management including identifying stakeholders, defining requirements, crafting schedules, ensuring testing, and facilitating implementation.
• Ability to anticipate risks, resolve conflicts, and initiate escalation paths.
• Strong program management skills: prioritization, organization, planning, time management, facilitation, problem solving, and decision-making.
• Ability to build rapport and influence with distributed teams representing various cultures, featuring different communication and learning styles.
• Ability to build relationships and trust, influence without authority, and effectively enforce accountability.
• Strong interpersonal communication skills.
• Very detail-oriented with an ability to keep the big picture in mind at all times.
• Passion for process improvement.
• Significant experience with project management tools such as Asana.

Qualities that are important to us:

• Fearless communication
• Orientation toward action
• Data-driven adaptability
• Collaboration
• Team building
• Sound judgment
• Ability to operate independently
• Diplomacy

Additionally, we’d love it if you have:

• Experience working in an international organization that has a distributed workforce 
• Experience working within a movement with strong culture and values
• Experience working with online communities, particularly as part of the free culture movement
• Fluency in languages other than English
• Experience contributing to Wikipedia and the other Wikimedia projects
• Global perspective, with significant experience living or working internationally
• Bonus points for non-profit experience

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$43 to US$66 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location. 

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay.  Our non-US employees are hired through a local third party Employer of Record (EOR). 

We periodically review this list to streamline to ensure alignment with our hiring requirements. 

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

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