Senior Software Engineer, Developer Acceleration

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Talent Development team, and your sense of curiosity, we hope you develop to another level with your skill set.

The team: 

The Dev Acceleration team strives to improve the developer experience, allowing software engineers to work more efficiently and productively. They remove blockers from developers and manage development best practices to avoid future development issues. 

The role:

Reporting to the Manager, Software Engineering, the Senior Software Engineer will focus on streamlining the development process, providing smooth-running tools, and enhancing developer productivity. Your focus will be on increasing developer velocity and building confidence in the quality of their output. We want to ship code faster and better and delight thousands of Jobber customers worldwide.

As a Senior Software Engineer, you will:

• Design, implement, and automate testing frameworks and advocate for software test automation best practices 
• Design, implement, and build tooling for our local and remote developer environments.  
• Streamline the deployment process by enhancing build automation and CI/CD pipelines for increased speed and efficiency.
• Develop and maintain observability tools and libraries to get metrics, alerts and dashboards in our observability environment (DataDog)

To be successful, you should have:

• A passion for Developer Experience: You have empathy for developers and love to solve problems to improve developer productivity 
• You have a strong software engineering background, with approx 5+ years of total experience.
• Excellent collaboration skills, and impeccable ability to communicate and listen to others. In this role, you will collaborate with engineers across our engineering organization
• Proven experience in building developer tools and automation
• You care deeply about quality and have experience with test automation
• Strong knowledge of or experience with Ruby on Rails ecosystem, and experience with tools such as Ruby Gems, Vite, Webpack, and NPM
• Strong experience in building managing and optimizing CI/CD pipelines, ideally using CircleCI and/or Jenkins
• Proven experience with observability platforms, ideally Datadog
• You can navigate ambiguity/uncertainty and prioritize accordingly. 
• Passion for learning and continuous growth

It would be really great (but not a deal-breaker) if you had:

• Previous experience on a developer acceleration team 
• Knowledge of DevOps principles and/or Cloud Native approaches
• Experience and understanding of AWS cloud environments
• Our development stack is Ruby on Rails, GraphQL API layer, React, React Native, and TypeScript on AWS. If you have experience with some or most of these technologies, that’s great. We care more about your openness and ability to learn new tools. 

Hiring Process:

• An interview with a Talent team member (45 mins)
• A Hiring Manager Interview (60 mins),
•  A take-home challenge with a follow-up Functional Interview (90 mins), 
• A Senior Leadership Interview (30 mins). 

Where you can expect to work:

Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work.

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, designed to reflect the progression from learning the ropes to truly excelling. We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth. Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!