Program Manager

FactSet creates flexible, open data and software solutions for over 180,000 investment professionals around the globe. We stay ahead of global market trends, power robust company and industry research, and provide comprehensive data with our market-leading solutions.

We believe today’s talent powers tomorrow’s innovations. As a globally inclusive community, we bring our whole selves to work, and encourage employees to join in, be heard, contribute, and grow. Our work environment fosters diversity, engagement, and productivity because we know that great ideas can come from anyone, at any time.

Your Team's Impact

The Program Manager will oversee and coordinate a portfolio of projects for a Global Network Engineering team responsible for managing network infrastructure across datacenters worldwide, multi-cloud environments (e.g., AWS, Azure), and global campus locations. This role requires expertise in Scrum and Agile methodologies to drive project execution, resource allocation, and cross-functional collaboration. The Program Manager will ensure alignment with organizational goals, optimize network performance and reliability, and deliver scalable solutions to support business operations across diverse geographic regions and technical environments.

What You'll Do

• Define, prioritize, and manage a portfolio of network engineering projects spanning datacenters, multi-cloud platforms (AWS, Azure, etc.), and global campus networks.
• Collaborate with senior leadership to align program objectives with business priorities, such as scalability, security, and cost efficiency.
• Develop and maintain program roadmaps, ensuring timely delivery of network infrastructure initiatives.
• Lead end-to-end project planning, execution, and delivery using Scrum and Agile practices. Facilitating sprint planning, daily stand-ups, retrospectives, and backlog grooming sessions with globally distributed teams.
• Coordinate with Network Engineers, Cloud Architects, and cross-functional application and Infra teams to ensure seamless integration of solutions across datacenters, cloud environments, and campuses.
• Act as the primary point of contact for stakeholders, including IT leadership, business units, and external vendors/partners.

What We're Looking For

Required Skills

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field
• 7+ years of experience in program or project management, with at least 3 years in network engineering or IT infrastructure.
• Hands-on experience with Scrum and Agile methodologies in a technical environment.
• Familiarity with datacenter networking, multi-cloud architectures (AWS, Azure), and campus network design.
• Understanding of network protocols (e.g., BGP, OSPF), SD-WAN, VPNs, and cloud networking concepts.
• Proficiency with project management tools (e.g., Jira, MS Project, Trello) and collaboration platforms (e.g., Slack, Teams).

Desired Skills

• PMP certification
• Certified ScrumMaster (CSM) or equivalent Agile certification
• Cisco / Arista / Juniper Network Associate Certifications
• AWS Certified Solutions Architect or Azure Fundamentals
• ITIL Foundation

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

• Contributing to a firm with over 40 years of consecutive growth, named a 2023 Best Place to Work by Glassdoor and led by a top-rated CEO Talent Champion.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and companywide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism, sustainability, and inclusivity, where collaboration is always encouraged, and individuality drives solutions.
• Career progression plans with dedicated time each month for learning and development.
• Employee-led Business Resource Groups that align with our DE&I strategy and are wholly supported by Executive Management.

Learn more about our benefits here.

Returning from a break?

We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career.

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.