Engagement Coordinator X7

This is a remote position.

Project Description: 

·         Supports Site Leads with deploying digital health solutions across BC, including eReferrals, eOrders, etc.

·         Supports Site Leads with end-to-end onboarding of sites, from kick-off to go-live, including facilitation of EMR integration, and training for physicians and clinical staff

·         Assists in documenting processes, outcomes, and lessons learned related to site activations

·         Acquire basic knowledge of applicable EMR systems, and stay updated on new EMR systems as they are integrated with Ocean

·         Ensures project plans and deployment tracker are maintained and updated regularly

·         Coordinates communication between site teams and clinical teams

·         Tracks and monitors site-specific tasks and deliverables

·         Ensures timely execution of site activation activities

·         Provides logistical support for meetings, workshops, and training sessions

·         Takes meeting minutes and distributes them to relevant partners

·         Updates and maintains shared project calendars

·         Assists with risk and issue resolution, escalating to Site Leads when necessary

·         Provides adhoc support to program coordinators for program-level activities

·         Supports engagement efforts (e.g., weekly webinars, conferences, etc.) as required

·         Experience within healthcare sector considered an asset

·         Familiarity with Ocean or similar digital health solutions considered an asset

·         Previous experience in project coordination or a similar role, preferably in healthcare or technology deployments

·         Basic understanding of EMR systems and their integration processes

·         Strong organizational skills with the ability to manage multiple tasks and prioritize effectively

·         Excellent communication skills, both written and verbal, with the ability to interact with diverse partners and clinical audiences

·         Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and project management tools

·         Detail-oriented with the ability to track and document processes, risks, and issues

·         Ability to work independently and as part of a team, with a proactive and solutions-focused approach

·         Experience with meeting coordination, including preparing agendas, taking minutes, and following up on action items

·         Strong time management skills with a demonstrated ability to meet deadlines and handle competing priorities

·         Adaptability and eagerness to learn new systems and processes as required