Offer summary

Qualifications:

Experience in a medical administrative role, preferably in physical therapy., Proficiency in WebPT EMR and Tebra systems., Strong organizational skills and attention to detail., Excellent communication skills, both written and verbal..

Key responsabilities:

Ensure patient information is accurately entered into the EMR system.

Verify patient benefits and coverage with insurance companies.

Obtain necessary pre-authorizations for procedures from insurance companies.

Maintain and update patient files while adhering to confidentiality standards.

Job description

This is a remote position.

Virtual Rockstar is looking for a detail-oriented and highly skilled Medical Virtual Assistant to join our client’s physical therapy practice. This is a full-time remote position for someone who thrives in a fast-paced environment and is proficient in working with Electronic Medical Records (EMR) systems, patient insurance verification, and administrative tasks. The ideal candidate should have experience with WebPT EMR, Tebra, Google Workspace, and Zoom, and should be able to maintain the highest standards of patient confidentiality.

Responsibilities:

Check Patient Demographics: Ensure patient information is up-to-date and accurately entered into the EMR system.
Work Compliance Sheets: Review and ensure all required documents are completed and signed.
Insurance Verification: Call insurance companies to verify patient benefits and coverage.
Pre-Authorization: Obtain necessary pre-authorizations for procedures from insurance companies.
Patient Record Maintenance: Maintain and update patient files to ensure all insurance and personal information is correct.
Patient Privacy and Confidentiality: Adhere to all confidentiality standards and HIPAA regulations.
Potential Front Office Training: Receive potential training to help with front-office duties as needed.

Preferred Qualifications:

Proficiency in WebPT EMR and Tebra systems.
Experience with Google Workspace (Docs, Sheets, Gmail, etc.).
Proficient in Zoom for virtual meetings.
Strong attention to detail and ability to work independently.
Excellent communication skills, both written and verbal.
Ability to maintain patient confidentiality and handle sensitive information.

Requirements

Previous experience in a medical administrative role, preferably in a physical therapy setting.
Knowledge of insurance verification and pre-authorization processes.
Strong organizational skills and ability to multi-task.
Self-motivated and reliable with the ability to manage time effectively.

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.