Regional Sales Manager

SUMMARY

The Regional Sales Manager’s (RSM) primary responsibility is to meet/exceed the company’s sales goals within the assigned territory.

PRIMARY RESPONSIBILITIES

• Create and maintain account and territory plans in order to establish and achieve the territory’s sales objectives
• Establish and foster a customer centric culture by establishing relationships with physicians and other hospital stakeholders
• Adopt a sophisticated approach to professional growth through continuous improvement in the following areas: results orientation, adept management of product approval processes, territory development, and superior clinical knowledge
• Contribute practices and creative suggestions to the other members of the team
• Utilize computer-based customer/account management systems to track contacts, activity and follow up
• Complete timely activity reports and deliver monthly/quarterly business reviews as requested
• Assist with trade show exhibits and attend periodic company sponsored sales meetings
• Work with surgeons to increase exposure through SPR presentations at Grand Rounds, journal club meetings and poster presentations
• Assist with identification of cases for case studies, white papers and video library additions
• Remain current in all RepTrax and similar third-party accreditation requirements to ensure full access to each target account   

ADDITIONAL RESPONSIBILITIES

• Contribute and assist with project team activities as assigned, including team participation.
• Coordinate and facilitate the hospital product approval process
• Assist with identification of additional target hospitals and physicians within territory
• Assist with training of surgeons and hospital staff

KNOWLEDGE AND SKILL REQUIREMENTS

Experience, Competencies, Education:

• 3+ years of sales experience, preferably in orthopedic or medical device sales. 
• Minimum Bachelors degree, in related field preferred
• Ability to “concept” sell novel products   
• Success in a start-up environment and/or launching new products
• Customer & account profiling ability
• Track record of consistently exceeding sales and topping team “leader boards”
• Rich professional references documenting the respect of previous supervisors and tier one customers
• An entrepreneurial orientation, high initiative, self-directed orientation

Beneficial Skills and Experience:

• Essential customer service skills/experience required, with strong focus on ensuring the customer needs are met consistently, quickly and accurately, without compromising the organizational needs.
• Strong self-starter, who is also an effective team player, with great consensus building skills.
• Ability to evaluate the effectiveness of communication/advertising materials and programs and make appropriate recommendations
• Experience developing and implementing tools to secure accurate feedback regarding business needs and improvements from internal and external constituencies.
• Ability to communicate customer requirements effectively to others within the Company. Ability to anticipate the timing and need for new promotional materials 
• Ability to work effectively through phone and email for company management
• Comfortable in a start-up environment, but willing to grow into a larger formalized organization
• Ability to effectively work in a “virtual environment” at home or at a centrally located office

WORKING CONDITIONS

• Ability to “get the job done” in a we-can-do environment, allowing for flexible hours, depending upon the project and/or customer needs
• Small office environment (does own documentation and interacts directly with others in virtually all situations)
• Extensive daytime travel with occasional overnights and weekends but flexible with most planning done by the employee within Company guidelines.