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AVAYA is seeking a highly skilled and financially literate Sales Operations Director to manage the EMEA Theatre. This role requires a blend of quantitative and qualitative skills to optimize data-driven insights and drive sales growth in the region. The position can be based anywhere in the UK, Galway, Ireland or on the mainland in Brussels, Belgium.
Key Responsibilities:
- Expert in Forecasting: Implement and manage advanced sales forecasting processes to ensure accurate and reliable sales predictions.
- Pipeline Management: Own and drive the regional pipeline management process, ensuring robust pipeline development and maintenance.
- Sales Hygiene: Establish and enforce best practices for sales hygiene, ensuring data accuracy and consistency across the sales organization.
- Proactive Sales Insights: Deliver proactive key sales insights to the sales organization, enabling informed decision-making and strategic planning.
- Process Consistency: Establish quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
- Integration: Appropriately integrate sales planning, forecasting, and budgeting with other organizational planning processes.
- Sales Process Improvement: Partner with sales leadership to identify opportunities for sales process improvement.
- Sales Force Sizing: Partner with sales leadership to size the sales force and produce a scalable, cost-effective organization design.
- Deployment: Ensure optimal deployment of sales personnel and make recommendations to change sales roles, coverage models, or team configurations to maximize productivity.
- Alignment: Align reporting, training, and incentive programs with performance management priorities.
- Management System: Establish a management system to plan, forecast, and budget, focusing on the company’s strategic and growth drivers.
- Project Management: Ensure timely assignment of all sales organization objectives and the implementation and success of sales-impacting initiatives.
- Resource Allocation: Ensure efficient allocation of technology, support, and training resources impacting the sales organization.
- Team Leadership: Develop and lead a high-performing sales operations team.
- Strategic Advice: Provide strategic advice to the sales leader regarding overall targeted growth, operational efficiency, and capital strategy initiatives.
- Quota Assignment: Assign sales force quotas and ensure financial objectives are optimally allocated to all sales channels and resources.
- Performance Monitoring: Monitor sales performance with sales leaders, HR, and finance to validate the compensation plan and forecast sales expenses.
Experience
About You:
- Experience: 8+ years' experience leading sales operations in a high-growth environment or equivalent functions (revenue operations, commercial operations, marketing operations).
- Process Improvement: Demonstrated success in the analysis, design, and improvement of sales processes.
- Problem Solving: Strong ability to logically analyze problems and develop solutions.
- Leadership: Strong leadership skills and people management experience.
- Project Management: Ability to manage multiple concurrent projects and summarize status to senior executive levels.
- Strategic Thinking: Creative and strategic thinking with the agility to master both daily hands-on analysis and big-picture strategy.
- Self-Starter: Self-starter who sets aggressive goals and is driven to succeed both personally and professionally; focused on productivity; deeply committed to quality and integrity.
- Culture Building: Able to create a culture of shared values where people work together cooperatively toward common objectives.
- Metrics & KPIs: Sophisticated understanding of sales performance metrics and KPIs.
- Quota & Compensation: Experience in sales quota and compensation plan design.
- Forecasting & Analytics: Experience in sales forecasting and analytics.
- Process Development: Experience in business process development and flow.
- University or Advanced Degree preferred.
Join us to lead and inspire a dynamic sales operations team driving growth and efficiency across the EMEA region!
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