Offer summary

Qualifications:

Bachelor's degree in Human Resources, Information Technology, or a related field., Extensive experience with Workday HRIS, including system configuration and troubleshooting., Strong project management skills and experience in cross-functional collaboration., Ability to provide technical guidance and training to end-users..

Key responsabilities:

Lead HRIS governance and ensure system integrity and compliance for the ICO.

Coordinate and manage Workday projects, including enhancements and new module implementations.

Act as the primary technical expert for Workday, overseeing system maintenance and security.

Support and manage the HRIS Specialist while providing end-user training and technical guidance.

Job description

Location: Any MSF office

Contract: Permanent contract at 100%

Deadline for applications: 23rd March 2025

Starting date: ASAP

Compensation and benefits: MSF practice is to offer the C&B package current in the MSF entity establishing the contract.

*By default, the successful candidate will be offered a contract in the MSF office of their country of residence at the time of application.

I. MSF INTERNATIONAL

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of origins, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 27 associations and 18 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.

II. POSITION BACKGROUND

The International Contracting Office (ICO) operates within MSF International as the centralized contracting entity for Internationally Mobile Staff (IMS) who lack an MSF contracting entity in their home country. Established in October 2023, the ICO currently supports five Operational Centers (OCs) in hiring IMS. By the end of 2025, it is expected to manage a payroll of approximately 3,000 employees. The ICO utilizes Workday as its Human Resources Information System (HRIS), sharing the same tenant as OCP. If additional OCs join this tenant, dedicated efforts will be required to ensure seamless operations and governance.

III. PLACE IN THE ORGANISATION

The HRIS Manager will report hierarchically to the Head of the ICO and will play a dual role: strategic HRIS leadership and hands-on technical expertise. This position is responsible for the governance, project coordination, and operational efficiency of Workday within the ICO. The HRIS Manager will oversee system integrity, implement best practices, and ensure smooth coordination between multiple entities using the shared Workday tenant.

As both a manager and a specialist, the HRIS Manager will lead system improvements, manage tenant-wide HRIS projects, and provide direct technical support alongside the HRIS Specialist. This role requires deep Workday expertise and the ability to drive HRIS strategy while also handling system configurations, troubleshooting, and end-user training.

IV. MAIN RESPONSIBILITIES

HRIS Governance & Strategic Ownership

Serve as the HRIS lead for ICO, ensuring system integrity, security, and compliance.
Act as the primary Workday expert, providing strategic direction for system optimization.
Define and implement a roadmap for continuous HRIS improvement and standardization.
Establish and enforce best practices, policies, and workflows for ICO HRIS.
Represent ICO in Workday governance discussions, ensuring alignment with organizational needs.
Develop and maintain a data governance strategy within a multi-entity Workday tenant.

Project Management & Cross-Entity Coordination

Understand user needs and facilitate cross-functional collaboration between HR, Finance, IT, and external consultants.
Lead and coordinate Workday projects, including system enhancements, new module implementation, and tenant-wide initiatives.
Ensure seamless communication and decision-making across multiple MSF entities within the shared tenant.

System Maintenance & Technical Oversight

Act as a technical expert in Workday, overseeing system configurations, troubleshooting, and maintenance.
Manage security settings, ensuring data protection and compliance with global standards.
Oversee system testing, validation, and deployment of Workday updates.
Document system configurations, business processes, and key decisions to maintain operational continuity.

Team Leadership & End-User Support

Manage and support the HRIS Specialist, ensuring a balance between strategic leadership and hands-on support.
Provide technical guidance and expertise to HR teams on Workday processes and reporting.
Oversee end-user training, ensuring HR teams develop self-sufficiency in Workday usage.

Required profile